Best Western Plus Zion West Hotel

Good place to stay with family. Breakfast was nice extra.

This property is extremely loud. You can hear people all night. The hot tub was broken, ice machine was down. They allow pets and so if you are not comfortable with that, I would not stay there as they are everywhere. This may be the most loud hotel I have stayed at. I could hear the people next to us, and the people above us. It was disappointing to have a non-heated pool, and a broken hot tub as my kids were looking forward to soaking and getting warm after their soccer games. Breakfast was medium. I had a bagel that was so old and hard I just threw it away. They do have waffles and pancakes that were a good option for fresh and hot. I am not usually a complainer, but I don’t think I would stay here again due to how many things were broken, and the amount of noise.

The room was very nice. Was a bonus to have an extra room with an extra tv as we were traveling with a toddler

The desk clerk was rude and unhelpful. She gave us a room that was being repaired for a water leak. Then she wouldn't put us near our family without Expedia approving the change. The next day the manager contacted us and we were able to move into a room close to our family.