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Gillane
3 Jul 2024 - 5 Jul 2024
reviewed on orbitz
4 out of 5 stars
All in all everything was good. We got assigned a room wasn’t clean there was tabaco and beer in the fridge, and I had my kids, okay with what was there but I felt like some one was staying there. Staff was kind and changed our room and took care of us I stay a few days and house keeping or the people that clean the room never cleaned it. That was odd
But over all it was a good experience, the staff was wonderful.
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Jackie
2 Apr 2024 - 5 Apr 2024
reviewed on expedia
3 out of 5 stars
The hotel staff was friendly, room was clean & the beds comfortable. However, we could hear every word the very large family next door said late at night & early in the morning. That wasn’t great.
The pool & hot tub need repairs, and the pool needed cleaning (lots of hair in it). We were there for 3 days, and there wasn’t any clean pool towels, and dirty ones were laying around. Pool bathroom out of toilet paper and paper towels, so clearly that area is not cleaned & maintained each day.
B’fast was decent, with a basic selection. Limited options if you are dairy free (we have 1 in our family that is dairy free, and we bring food, but it would be nice if there was something besides sausage that was DF.) The eating area has plenty of seating, and the manager was working hard cleaning tables as people left.
Location is convenient off of the freeway.
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Jenette
5 Oct 2023 - 7 Oct 2023
reviewed on travelocity
4 out of 5 stars
This was a great property and my kids loved the pool. The breakfast area was clean and well maintained.
I have two small gripes. The first is I noticed our bathroom was a little dirty upon arrival. (Hairs n the tub and corners missed)
The other thing was I had booked a sweet that sleeps six (with a sofa sleeper) with myself and 5 kids on the reservation. It was after 11:00 pm when we arrived kids were tired and I didn’t want any issues so I double checked we had a sofa sleeper so I could get kids right to bed. She confirmed but when we got into the room there was no bedding for it. I feel like the front desk should have immediately sent bedding or at least asked if we needed bedding since she knew there was none in the room. Luckily I came prepared with a couple of blankets that worked for bedding. Those little lack of attention to details is what makes it a 4 star instead of 5 star hotel for me.
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Trent
2 Apr 2023 - 3 Apr 2023
reviewed on hcom
5 out of 5 stars
Very comfortable accommodations for my family.
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Sasha
30 Sept 2022 - 1 Oct 2022
reviewed on travelocity
5 out of 5 stars
My family and I had a great experience! The pool and hot tub were so nice! The breakfast was yummy as well! We will be back!
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Sandra
22 Aug 2022 - 23 Aug 2022
reviewed on hcom
5 out of 5 stars
Staff was great! We actually are staying another night. This morning though, I stepped on a piece of glass that was in the bathroom. I didn't break anything, so that was left from someone else. Also, there were skid marks in the toilet, when we got here. Gross!!
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Jennifer
29 Jul 2022 - 31 Jul 2022
reviewed on hcom
5 out of 5 stars
Room was spacious for our family. Parking was around the building. Our room was off to one side, which made it easier to park around back and use the stairs. Pool was clean and heated. Breakfast was buffet style, and good.
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Velia
22 Jul 2022 - 24 Jul 2022
reviewed on travelocity
5 out of 5 stars
Great place to stay very clean and friendly staff, my kids had a blast in the swimming pool.
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Sangwoo
12 Jun 2022 - 13 Jun 2022
reviewed on hcom
5 out of 5 stars
It was really nice stay with family~!! New, Clean, Well managed room. Perfect~!!
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Beth
5 Apr 2022 - 6 Apr 2022
reviewed on travelocity
5 out of 5 stars
We stayed in several hotels during our vacation and this one was by far the most accommodating! This hotel was clean, safe, free parking, free breakfast. This was all expected from the reviews and information when we booked. However they also had buffalo chicken mac and cheese and a casear salad drinks and fruit served at dinner time; all of this was complementary. Then later they baked fresh cookies. Our family sat in the dining area and had dinner, a game night and then cookies. The pool was beautiful and better than I expected. The hotel seemed to serve a lot of business people and those in town for work, they packed breakfast bags for those on the go to accommodate these people as well. Such a nice surprise for our stay!