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Holiday Inn Express Hotel & Suites San Antonio, an IHG Hotel

2 1/2 star hotel
8.2/10 Very Good
(669 verified Hotels.com guest reviews)
See verified family reviews (10)

About the hotel

Along with an outdoor pool, this smoke-free hotel has a fitness center and a conference center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.

Nearby attractions

Holiday Inn Express Hotel & Suites San Antonio, an IHG Hotel is located in Southside, a neighborhood in San Antonio. Republic Golf Course and Willow Springs Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore River Walk and San Antonio Missions National Historical Park. The Amazing Mirror Maze and LEGOLAND® Discovery Center are also worth visiting.

Popular amenities

Family friendly

Cribs/infant beds available
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway beds available

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Fitness center
Outdoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
San Antonio International Airport
23 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Hotel & Suites San Antonio, an IHG Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

10 reviews

Review data

5 star reviews

40%

4 star reviews

0%

3 star reviews

20%

2 star reviews

30%

1 star reviews

10%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hotel & Suites San Antonio, an IHG Hotel

Latest reviews (10)

D

Dora

28 Sept 2024 - 29 Sept 2024
reviewed on hcom

5 out of 5 stars

The room was clean and beds were very comfortable. My grandchildren enjoyed the pool.
M

Maria

16 Mar 2024 - 17 Mar 2024
reviewed on expedia

5 out of 5 stars

Me and my family came from Houston and really enjoyed so much stay at Holiday Inn. Check in very fast, Rooms were clean, and it is near by our destinations. Staff super friendly. Parking lots were available.
M

Maria

8 Mar 2024 - 10 Mar 2024
reviewed on expedia

2 out of 5 stars

There was no breakfast at breakfast time and it was hard to get a hold of someone at front desk at that time and there were kids running and screaming early in the morning in the hallway
R

Ryan

26 Dec 2023 - 1 Jan 2024
reviewed on hcom

1 out of 5 stars

There was not enough hot water for even two people in the room. At a Holiday Inn hotel, really? The mini fridge made noise throughout the stay making it hard for us to sleep and nearly impossible for the kids to sleep. We made the hotel aware of this twice and they did nothing.
P

Priscilla

5 Aug 2023 - 6 Aug 2023
reviewed on expedia

5 out of 5 stars

Stayed here for a small vacay with the family before the kiddos went back to school. The whole experience was excellent. Staff was very friendly. Breakfast was good. The room was nice, spacious and clean. We will definitely be staying here again.
J

Jaqunda

7 Jul 2023 - 9 Jul 2023
reviewed on hcom

3 out of 5 stars

I enjoyed everything about my stay except for the availability of amenities. We had a group of kids and the kids had to find other options because of the pool not being available. We were good during check in that the pool would be available the next day and it was not. We had to find another pool to go to when we paid for the one at the hotel. Customer service was very friendly. Hotel was very clean. I have no complaints outside of unavailable amenities.
H

Henry

17 Mar 2023 - 18 Mar 2023
reviewed on expedia

2 out of 5 stars

This property is located in a less populated part of San Antonio, but it might as well have been in the middle of nowhere. Its staff was barely there and felt unfriendly. The room was spacious but felt unpolished at every corner. The vending machine was only half stocked with snacks. Most annoying of all, the breakfast was very disappointing. My family and I arrived to find very little food left- all they had were a few sausages, little scrambled eggs, and some biscuits and gravy. Would not stay here again.
G

Guillermo

14 Oct 2022 - 19 Oct 2022
reviewed on expedia

5 out of 5 stars

Awesome breakfast. All the staff we interacted with were nice. The pool was opened and looked taken care of. I would stay here again with my family.
J

Jennifer

5 Jun 2022 - 8 Jun 2022
reviewed on expedia

2 out of 5 stars

There were many issues here. I took my kids to swim and there were tons of people not from the hotel out with their kids. A couple was pretty much having sex in the pool. They were BBQing and there was trash in and out of the pool and there was even food reminisce in the pool. Then for breakfast no one was around to ask for help. Breakfast ends at 930 and everything was gone and coffee empty by 830. No one refilled and no one even at the front desk. The only good part was the housekeeping staff. They were super friendly and considerate.
A

3 Jul 2018 - 6 Jul 2018
reviewed on expedia

3 out of 5 stars

Rooms and staff were n8ce but very disappointed that the Pool was closed during our stay and no sign was posted in the lobby about it. It was hard to keep 4 kids happy in a hotel that didnt have a pool! Thats whst I thought I was paying for! Also, room temperature couldnt be controlled and it was freezing unless we unplugged the unit. Not many choices in tbe immediate area for dining either.
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