Best Western Plus Palo Alto Inn & Suites

About the hotel

An indoor pool, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and a meeting room.

Nearby attractions

Best Western Plus Palo Alto Inn & Suites is located in Southside, a neighborhood in San Antonio, and is near the airport and near theme parks. Notable landmarks in the area include River Walk and Alamo. The Amazing Mirror Maze and LEGOLAND® Discovery Center are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds

Indoor pool

Laundry facilities

Microwave

Refrigerator

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

Free full breakfast

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Multilingual staff

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible van parking

Things to do

Fitness center

Indoor pool

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

More

Smoke-free property

Show less...

Nearest Airport

San Antonio International Airport

25 km from this hotel

Reviews that mention...

All reviews (13)pool (5)clean (6)staff (5)parking (1)sleeping arrangements (1)location (1)accesibility (1)dining (1)

Family Reviews

for Best Western Plus Palo Alto Inn & Suites

4 out of 5 stars

13 reviews

Review data

5 star reviews

54%

4 star reviews

15%

3 star reviews

8%

2 star reviews

15%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Palo Alto Inn & Suites

Showing 1 - 10 of 13 reviews

Latest reviews (13)

R

Rhonda

4 Jul 2024 - 5 Jul 2024

reviewed on hcom

4 out of 5 stars

Had an opportunity to speak Independence Day with family nearby

C

Carlos

13 Jun 2024 - 14 Jun 2024

reviewed on expedia

5 out of 5 stars

The property is close to family members. Easy access to the freeway

G

Gabriela

8 Mar 2024 - 11 Mar 2024

reviewed on expedia

5 out of 5 stars

Great customer service , place was clean and kids had fun in the pool!!

m

meagan

2 Mar 2024 - 3 Mar 2024

reviewed on hcom

5 out of 5 stars

Easy fast check in. Bed was okay not amazing. Fridge and microwave in room was nice. Hotel smelled and looked clean. Breakfast was typical and plenty of options. Indoor pool was small but kids enjoyed it. Gas station and fast food next door was super convenient. Parking ample and felt secure. Staff was great very friendly and everyone smiled and chatted. We would book this hotel again.

A

Ariel

6 Feb 2024 - 9 Feb 2024

reviewed on hcom

5 out of 5 stars

Kay was very friendly at the desk and made us feel comfortable checking in or requesting items. For a 3 night stay the hotel was very convenient and affordable. The double queen and sofa bed was perfect for 3 adults and 2 kids. Spacious as well.

S

Sandra

21 Jul 2023 - 23 Jul 2023

reviewed on orbitz

5 out of 5 stars

We had a terrific vacation since everything was lovely, the personnel was excellent, and the pool was quite comfy. I will come again and recommend this location to my family and friends. The breakfast was delicious, and there was enough of hot food available.

K

Kathleen

17 Jun 2023 - 18 Jun 2023

reviewed on orbitz

5 out of 5 stars

Me and my family had a great stay at this hotel. It was very nice and clean. The staff was very friendly and the breakfast was great! I would definitely come back here again! Thank you so much!

M

Monica

21 Apr 2023 - 23 Apr 2023

reviewed on orbitz

3 out of 5 stars

I booked this because i had a wonderful stay at another Best western Plus. Hotel room smelled musty. Clerk was ok. Breakfast was ok. In my room the door seemed damaged like someone tried to break in. Informed staff and they just said they were aware of it. Elevator broke down. And stains in carpet in room and halls and stuff. Could here kids or something running around at night. So needless to say I was underwelmed. I will not be staying there again.

s

sofia

10 Apr 2023 - 11 Apr 2023

reviewed on orbitz

4 out of 5 stars

I went with my family and it was good. Just to sleep and head back home.

a

amanda

3 Feb 2023 - 4 Feb 2023

reviewed on orbitz

5 out of 5 stars

Very nice and clean place. Pool was heated and nice for the kids to enjoy during the winter