R
Raymundo
4 Jul 2024 - 7 Jul 2024
reviewed on hcom
5 out of 5 stars
It was a great stay me and my family felt right at home would recommend to everyone I know
T
TERRI
26 Jun 2024 - 30 Jun 2024
reviewed on expedia
4 out of 5 stars
The hotel was very busy with families. We enjoyed the stay. It was convenient to the interstate and less than 15 min drive to other attractions.
J
Javier
25 Mar 2024 - 28 Mar 2024
reviewed on expedia
3 out of 5 stars
Rugs in hallways and room were old and dusty, not clean enough. Gave my whole family allergies.
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ROBERTO
14 Mar 2024 - 16 Mar 2024
reviewed on expedia
5 out of 5 stars
the property is good for big family, and close to the parks; there is HEB near, and a couple of restaurants around, just the carpet smell on the halls , but rooms was clean and big
D
DeLainna
11 Jan 2024 - 12 Jan 2024
reviewed on expedia
2 out of 5 stars
The attendant at the front desk was dressed like she just rolled out of bed (fine, since we arrived at 10pm). But she got a bit snippy with me when I was trying to use the the card reader. She thought I wasn’t following instructions but it turned out the problem was on her end. She apologized.
We (hubby, kids and I) made it up to the room, which was a nice size. The carpet all around needs a good cleaning. There wasn’t debris on the floor so it’s evident that they vacuumed but it visibly hadn’t been cleaned in a while.
The bathroom unfortunately was the biggest concern. I noticed as I was changing for bed, that the base of the toilet had dried pee with curly hair stuck to it (I took pictures). The base of the tub was neglected too. It was a poor cleaning job. I did show the desk attendant the pics the next day and she was so unconcerned.
Breakfast (according to my 8, 12 and 14yr old) was not good. They all said the waffle batter is as cheap and watered down as it gets. The waffles didn’t taste good. I totally expected that but my poor kids were shocked.
I will say, the beds were comfortable! So they have that going for them.
Glad it was only for a night. I didn’t have super high expectations (after all, it’s a Comfort Inn), but reviews were decent and it was only for one night (overpriced but cheaper than other hotels nearby). I WILL NOT be back to another one. I’ll pay the extra to stay where it’s clean and we’d be comfortable.
D
Dana
14 Oct 2023 - 15 Oct 2023
reviewed on expedia
5 out of 5 stars
Great location, friendly staff, kid friendly, comfy beds, spacious room, and excellent breakfast options.
B
Beatriz
22 Jul 2023 - 24 Jul 2023
reviewed on hcom
5 out of 5 stars
I loved how clean and how big our room was. Traveled with 3 kids and we all had enough space, didn't feel crowded at all.
V
Vicky
11 Jul 2023 - 15 Jul 2023
reviewed on hcom
5 out of 5 stars
Very good location, nice room size and great room service, we had 4 nights family vacation, this hotel is very comfortable, we will come back next time.
L
Leslie
27 May 2023 - 30 May 2023
reviewed on orbitz
4 out of 5 stars
Room was older but clean. The hallway carpets were extremely dirty. Good breakfast buffet. Overall was a good value for a family.
M
Michelle
7 Apr 2023 - 9 Apr 2023
reviewed on orbitz
5 out of 5 stars
Stayed at this property for a couple of nights with my family while visiting San Antonio. I liked that it was close to numerous restaurants and major highways. When visiting San Antonio in the future I would stay at this hotel again.