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Marriott Dallas Allen Hotel & Convention Center

3 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(618 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The Marriott Dallas Allen Hotel & Convention Center is a great option for families visiting the area. Families appreciate the spacious rooms, the convenient location near Waters Creek (with its shops, restaurants, and kids' play area), and the friendly staff. The hotel also boasts a well-regarded pool that is a hit with families, plus a good breakfast buffet with reasonable kids' pricing. While some guests have reported issues with the initial room allocation process, the overall experience is generally positive.

Guest highlights

The large and comfortable rooms, perfect for families.
The hotel's excellent pool, a favourite for kids.
The convenient location near Waters Creek, offering shops, restaurants, and a children's play area.
Friendly and helpful staff.

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.

Nearby attractions

Located in Allen, Marriott Dallas Allen Hotel & Convention Center is in the city center. Allen ISD Performing Arts Center and Interurban Railway Museum are cultural highlights, and travelers looking to shop may want to visit Watters Creek at Montgomery Farm and The Village at Allen. Hydrous Wake Park and KidZania USA are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds
Outdoor pool
Refrigerator
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant and 1 coffee shop/cafe
Full breakfast available for a fee 6:30 am–11:00 am on weekdays and 7:00 am–11:00 am on weekends: usd 15.95 per person

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height electrical outlets in bathroom
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Free pool cabanas
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Dallas Love Field
32 km from this hotel
Dallas/Fort Worth International Airport
40 km from this hotel
map

Reviews that mention...

Family Reviews

for Marriott Dallas Allen Hotel & Convention Center
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

14%

3 star reviews

0%

2 star reviews

0%

1 star reviews

14%

We have selected a sample of reviews which reflect what families have said about Marriott Dallas Allen Hotel & Convention Center

Latest reviews (7)

Y

Yuvaraj Kumar

13 Sept 2024 - 15 Sept 2024
reviewed on hcom

5 out of 5 stars

We picked this hotel as we had a kids event taking place here. We arrived late night, and were told they couldn’t accommodate the room type we booked due to other guests checking in early! After about 5-10 minutes of explaining them that it may not work for us, the front desk asked us to wait for a few minutes so they can get our room ready. Took them 15-20 minutes and finally we were in. Glad they were able to help. Room was clean and well kept. Hotel is located in a convenient location and hotel staff is very friendly. Has a good breakfast buffet. The adult buffet price was comparable to any other place, but for kids it was very very fairly priced considering how much kids eat :-). The cleaning staff did a good job throughout the stay. We didn’t get to use all the facilities in our 2 night stay, but our overall stay was good.
J

Jenni

23 Aug 2024 - 24 Aug 2024
reviewed on hcom

5 out of 5 stars

We had a wonderful stay. We were in town for a Volleyball Tournament and the location was perfect. The rooms are large and was easily accessible from the garage. It was perfect since I was traveling with 2 little kids. All of the employees were extremely nice. They even had live music in the restaurant on Friday and Saturday evenings.
M

Michelle

19 Jun 2024 - 20 Jun 2024
reviewed on hcom

1 out of 5 stars

My children and I recently stayed at the hotel and I forgot my jewelry on the shelf in the bathroom. I realized I had left it later on in the afternoon and called the hotel. They said they could not look for it and I would have to file a report. I filed the report immediately and 2 days later received a generic reply that they would look for the jewelry and if not found in 14 days, the case would be closed. I have contacted the hotel twice and was told they would call me back but have not received a call. I am filing a police report so hopefully my jewelry will be returned.
F

Fredrico

29 May 2024 - 30 May 2024
reviewed on hcom

5 out of 5 stars

It was a great experience for a hotel. The receptionist was the very best. She made sure I understood everything well and she also kept a nice smile. The room was very clean and comfortable. My family really enjoyed their stay.
B

Britney

29 Jul 2023 - 30 Jul 2023
reviewed on expedia

5 out of 5 stars

Front desk staff upon check in was amazing! Spent most of the day at the pool and the whole family loved it. Will definitely be back
A

Argaw

3 Jul 2023 - 8 Jul 2023
reviewed on expedia

5 out of 5 stars

A great facility, family friendly and clean.
D

David

1 Jul 2022 - 4 Jul 2022
reviewed on hcom

4 out of 5 stars

It was good, pool was great, bar was good and food good, breakfast was a nice buffet. Overall decent I will be back. We have family in the area and it’s a great location to hop around town. Waters Creek was great to have a hundred yards from the hotel. Nice shops and restaurants, great play area for the kids. No valet parking was the only inconvenience. Garage was close and accessible
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