Springhill Suites by Marriott Amarillo

This hotel rivals higher end hotels. The service is amazing. The rooms are open and modern. Plenty of space for a large family. My family will be staying here in the future.

Staff is very kind and helpful. Checkin was great. Room wasn’t super clean, but it was a great size for our family.

Checkin was great. Room was nice. Breakfast there were no clean tables. I cleaned our tables so my children wouldn’t have to eat on a dirty table. Breakfast was mediocre. The lady that was limping at breakfast was nice however I watched her empty the garbage can wearing the same gloves she served food with. After she was done emptying the trash she then walked over to the front desk and brought back a box of fruit and began setting the apples and bananas out for people to eat. She never changed her gloves. She continued serving and touching the plasticware with the same gloves that she used to empty the garbage. We were in rm 222 & the room needs dusting, ceiling & the bathroom mirror and baseboards. My main problem was with the housekeeping. She watched my family take our things but we were not checked out yet nor did we tell her we were checking out. She saw me and my son come back to the room. My husband went back to the room to retrieve my phone and the cleaning lady had my phone and said she found them in the sheets. I then went back to the room to use the bathroom and she was in our room at 10:17 am. I told her we were not checked but she lied and said my husband told her we were checked out, prior to him coming back up she was already in our room so again she lied. If checkout is at noon why is your housekeeper in my room. She was Caucasian and maybe with blonde or light colored hair. I wouldn’t recommend this place unsanitary conditions & untrustworthy housekeeping.

Great for a family of 5

The hotel was nice but the others guests made the night miserable! My wife and I only got a few minutes sleep as there were younger kids running up and down the hallway all night banging on people's doors.

Really bad breakfast. All frozen stuff and not enough for the guests. In this day and time cannot serve your guests crap like this especially if you are traveling with kids.

We’ve stopped here twice in less than a week and both times we found the hotel great and comfortable for our family of five.

The stay was very accommodating for my family. Putting six people in one room was made extremely easy. The staff was helpful and courteous.

3/5. Couldn’t watch the big game with our home town in it cause the tv didn’t work because of rain? Pool was closed even though I thought I read it would be open (could’ve missed it). Staff was nice and room was pretty clean although there were no trash bags which was weird esp with you have a kid in diapers.

Perfect for families!