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Club Wyndham Smoky Mountains

3 star hotel
8.8/10 Excellent
(560 verified Hotels.com guest reviews)
See verified family reviews (15)

generated by AI based on family reviews

Overview

Club Wyndham Smoky Mountains is a great option for families looking for spacious accommodation. Many families appreciate the two-bedroom condos, which offer plenty of room for everyone. The resort also boasts a pool with extended hours, perfect for family fun after a day of exploring the nearby attractions. Guests frequently mention the convenience of the location and the overall comfort and cleanliness of the condos. While some guests have experienced issues with noise or discrepancies between online photos and actual rooms, the overall experience is positive for many families.

Guest highlights

The spacious two-bedroom condos, offering plenty of room for families.
The convenient location for visiting nearby attractions like Dollywood.
The extended pool hours, allowing for ample family fun.
The overall comfort, cleanliness, and value for money.

About the hotel

2 indoor pools, 2 outdoor pools, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a spa tub, and a business center. Limited housekeeping is available.

Nearby attractions

Located in Sevierville, Club Wyndham Smoky Mountains is in the city center and near theme parks. Some of the area's popular attractions include Dollywood and Ripley's Aquarium of the Smokies. Traveling with kids? Consider NASCAR SpeedPark Smoky Mountains and WonderWorks. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with hiking/biking trails.

Popular amenities

Family friendly

2 indoor pools
2 outdoor pools
Arcade/game room
Children's pool
Laundry facilities
Microwave
Mini golf
Playground
Refrigerator
Separate dining area
Washer/dryer

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (limited)
Laundry facilities
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

2 indoor pools
2 outdoor pools
Arcade/game room
Children's pool
Fitness center
Mini golf
Playground
Sauna
Spa tub

Outdoor

Bbq grill(s)
Outdoor furniture
Picnic area
Pool sun loungers
Pool umbrellas

Conveniences

Atm/banking services
Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
McGhee Tyson Airport
39 km from this hotel
map

Reviews that mention...

Family Reviews

for Club Wyndham Smoky Mountains
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

15 reviews

Review data

5 star reviews

73%

4 star reviews

20%

3 star reviews

0%

2 star reviews

7%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Club Wyndham Smoky Mountains

Showing 1 - 10 of 15 reviews

Latest reviews (15)

M

Matthew

24 Feb 2024 - 26 Feb 2024
reviewed on hcom

5 out of 5 stars

A side from the sink drain stopper being stuck closed in the 2nd bathroom. Our stay was great! Our 2 bedroom condo provided enough space and comfort for our family. We will definitely stay at Wyndham again and we have recommended others to do so as well.
J

Jason

1 Jan 2024 - 3 Jan 2024
reviewed on hcom

5 out of 5 stars

Great price for the stay. The apartment was much larger than i expected. The place was clean. The family loved it. No complaints.
R

Rita

14 Oct 2023 - 16 Oct 2023
reviewed on orbitz

5 out of 5 stars

I booked the 2-bedroom condo for my family’s trip to Dollywood. The location was convenient for returning to the park after our check in. The suite had everything we needed to make our stay enjoyable. I would definitely return.
H

Heather

27 Sept 2023 - 1 Oct 2023
reviewed on orbitz

5 out of 5 stars

We really enjoyed our stay and wish we had more time. The pool hours are 6am-11p, so we still had plenty of time for family fun at the pool and hot tub after we did all our excursions around Gatlinburg and Pigeon Forge. We had 2 bedrooms & baths, a kitchen, dinning area, family room, a patio with 6 people. There was plenty of room. There was a bed that needed fixed when we arrived, but someone should up about ten minutes after our call and we had no issues. I would highly recommend and would stay again.
l

lindsy

24 Sept 2023 - 30 Sept 2023
reviewed on hcom

5 out of 5 stars

We have a great stay at Club Wyndham Smoky Mountain! It was so nice to have all that space after long days of hiking or spending the day at Dollywood with our kids. We made meals in the room which saved so much money. The staff was super friendly and helpful. The room was clean and the beds were very comfortable. We would definitely stay here again.
B

Bethany

19 Sept 2023 - 21 Sept 2023
reviewed on orbitz

5 out of 5 stars

Our rental was clean, spacious, easy parking, and very comfortable. Perfect for a family!
L

Lisa

1 Sept 2023 - 3 Sept 2023
reviewed on orbitz

4 out of 5 stars

Everything was very nice and fit my family well. Close to the island and peaceful
M

Meagan

5 Aug 2023 - 7 Aug 2023
reviewed on orbitz

2 out of 5 stars

The photos on Expedia are inaccurate. I booked a one bedroom condo based on the photos provided. Upon checking into my room, I realized that this was not the room I had requested. They stated that they have two types of one bedroom condos and that unfortunately the websites do not show that. I thought I was getting a spacious newly renovated looking room but instead received a smaller room that looked as if it hadn’t been updated since opening. The front desk told me that this mix up happens a lot but they could not accommodate me because they were overbooked. This was disappointing, considering the room I received was too small for my family. I also had to wait over an hour for my room to be ready because it was “still being cleaned.” I was incredibly turned off of what they consider clean. The carpets were dirty and the bottom of my feet and my children’s feet were BLACK from the amount of dirt after walking around for just a few minutes. The shower drain was clogged and there was still hair on the wall from the previous guest. The mirror had not been cleaned either with spit and water marks. I understand that not all experiences are always going to exceed expectations but this trip was a major disappointment. I will not be going back.
A

Ashley

4 Aug 2023 - 6 Aug 2023
reviewed on orbitz

5 out of 5 stars

This is the best place I’ve ever stayed at! If you have a big family this is the perfect place to stay! It’s very roomy where you’re not on top of each other. I absolutely loved it, you get what you pay for and this is very worth it
a

annette

6 Jun 2023 - 11 Jun 2023
reviewed on orbitz

4 out of 5 stars

The only reason I could not give a 5/5 rating was the upstairs noise. To the credit of the staff they did inform the people upstairs and they did offer to move us to a higher room toward the end of our stay. The staff was polite. The rooms were clean. The space they offer in the two bedroom suite is perfect for kids. Just ask for a top unit right off
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