Pigeon River Inn

Stay was okay. The front staff was exceptional and very welcoming. The breakfast area we did not partake in. Although we did try to fill our personal cups with water for our day out and there was a sign saying please do not use personal bottles. We stayed in a family suite. The room size was decent for four of us. However the beds were very uncomfortable and hard. They also make a lot of noise including the pull out bed. The ac even set to 68 could not cool off the room thankfully we brought a fan with us. The little table to eat at only had three chairs for a five person occupancy room. The worst part was all the noise. You could hear all the cars on the strip all night long along with the heavy doors closing in the hallway.

The Pigeon River Inn was in a good location so getting around was easy. The staff was very friendly and helpful. The rooms were clean , comfortable and quiet. I would definitely stay here again and recommend to family and friends.

The property was very nice and the staff was very friendly. The property being just on the outskirts it was easy getting in and out of the parking lot. The room we had looks like it was renovated, very nice and comfortable. The only thing I would say was unsafe about our room was there was a hole cut out under the sink area with wires exposed. Any child could get under there and reach those wires and pull on them.

This was last minute one night family stay. Rooms where very clean the bed was extremely comfortable. Staff was friendly. I would absolutely recommend and stay again if in area.

The front desk staff was so nice-mostly the two gentlemen. My two kids and I just visited. We loved our stay. I’ve never slept so well at a hotel before! I always struggle to adjust. We will absolutely be back!

The staff are simply amazing. I have enjoyed their kindness and customer first attitdue. I had pleasant conversation and service from a Dalton in the receprion and the rest of the staff were kind and I got they really want to help and assist. The location is great and the rooms are clean and well suitable. We are a family of 6, we got 2 rooms and the kids enjoyed our stay as well.

Great family stay. Lady at front desk could have been friendlier. Maybe just true American custom.

We stay here for our annual December trip to see the Christmas lights every year. It fits our family's needs well. It has always been clean and easy to check in/out.

From the time we walked in the staff was courteous, friendly, and professional. The reception area was very festive and the staff answered all of our questions immediately. The rooms are easily accessible elevator or the stairway. Our room, bathroom, hallways, stairways and surrounding areas were very clean. This was one of the best places that we’ve stayed in at Pigeon Forge in quite a while. The cleaning personnel were very kind and the hot breakfast every morning was just perfect. (The area where all the food was located along with the dining area were immaculate.)The woman who was in charge of preparing the breakfast was very thorough, kind and very attentive. She always smiled along with all of the other staff that work there. This facility set the bar very high and we will always plan on staying there every time we visit Pigeon Forge. We definitely will be telling all of our friends and family about this gem. Thank you we’re making our stay even better.

Why would you advertise that you are right on the river in a place where people come from all over to fish and you won’t let anyone fish off the bank. Very disappointed. Got a suite and it had a giant tub in the room. We would have rather had more room than the giant tub. At check in we had a screaming baby and they took multiple phone calls while we waited to get checked in. Very slow process