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Crowne Plaza North Augusta, an IHG Hotel

3 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(597 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Crowne Plaza North Augusta receives positive feedback for its exceptional staff, who are praised for their helpfulness and willingness to assist guests. Families appreciate the staff's efforts in accommodating room requests to keep family members together. Rooms are described as clean and well-stocked. While some guests mention noise issues and infrequent cleaning, the overall experience appears positive for many families.

Guest highlights

The exceptional and accommodating staff who went above and beyond to help with room placement and requests.
Clean and well-stocked rooms.

About the hotel

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.

Nearby attractions

Located in North Augusta, Crowne Plaza North Augusta, an IHG Hotel is in the business district and near the boardwalk. Morris Museum of Art and The Augusta Canal Interpretive Center at Enterprise Mill are cultural highlights, and some of the area's activities can be experienced at Augusta National Golf Club and Goshen Plantation Golf Club.

Popular amenities

Family friendly

Outdoor pool
Pool gate
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Full breakfast available for a fee daily 6:30 am–10:00 am: usd 7-16 per person

Guest services

24-hour front desk
Daily housekeeping
Golf cart
Golf pro shop

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

18 holes of golf
Fitness center
Golf driving range
Outdoor pool

Outdoor

Firepit
Garden
Picnic area
Terrace

Conveniences

Atm/banking services
Elevator

More

Smoke-free property

Nearest Airports

Airplane
Augusta Regional Airport
13 km from this hotel
Columbia Metropolitan Airport
94 km from this hotel
map

Reviews that mention...

Family Reviews

for Crowne Plaza North Augusta, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

0%

3 star reviews

40%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Crowne Plaza North Augusta, an IHG Hotel

Latest reviews (5)

K

Katherine

23 Aug 2024 - 24 Aug 2024
reviewed on hcom

3 out of 5 stars

The walls are paper thin. Able to hear complete conversations and babies crying throughout. The suite wasn’t decorated plan bathroom walls. Auto in light for bathroom don’t shut off for 30 min hard at night. Because I used third party we were given middle room on 2 floor instead of higher up as a plenty.
C

Candace

2 Aug 2024 - 4 Aug 2024
reviewed on hcom

5 out of 5 stars

The staff was exceptional - very helpful and went out of way to speak or offer assistance. When checking in, she was accommodating to location of our room to our family members. The room was clean, neat and had everything we needed stocked.
R

Richard

7 May 2024 - 8 May 2024
reviewed on expedia

3 out of 5 stars

Generally the hotel is nice. Be prepared for nearby off site parking @ $12/day. Toilet seat was loose (I fixed it). Black mold inside the shower along the door track. Quiet most of the time but not the most quiet room we've had. Occasional noise from our upstairs neighbor, banging, etc, kids out screaming & yelling at the pool 10:30-11pm (not sure when it ended). They only clean the rooms every 5 days although they will provide clean towels and make the bed with the existing sheets daily. Staff was friendly.
T

Tina Marie

15 Dec 2023 - 16 Dec 2023
reviewed on expedia

5 out of 5 stars

Staff was very accommodating. Went above and beyond to put our families rooms together . The cleaning staff were also so nice and helpful. Rooms were clean . Lobby is beautiful
L

Lynn

22 Dec 2023 - 26 Dec 2023
reviewed on hcom

5 out of 5 stars

Stay there everytime we come to Augusta to visit family. Been using this hotel since 2020. Great location, great employees.
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