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Best Western Plus Augusta North Inn & Suites

2 1/2 star hotel
8.2/10 Very Good
(1009 verified Hotels.com guest reviews)
See verified family reviews (16)

generated by AI based on family reviews

Overview

The Best Western Plus Augusta North Inn & Suites receives mixed reviews from families. While some praise its convenient location, clean rooms, and friendly staff, others point out inconsistencies in service and amenities. Some families highlight the hotel's dog-friendly environment and proximity to local attractions, suggesting it could be a suitable option for those travelling with pets or looking for easy access to various activities. However, issues such as delayed room readiness, inconsistent pool availability, and noisy environments have been reported, indicating potential drawbacks for families.

Guest highlights

Dog-friendly environment with a designated dog walking area.
The hotel's convenient location near downtown Augusta, I-20, and Bobby Jones Expressway.
Generally clean rooms.

About the hotel

This hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.

Nearby attractions

Best Western Plus Augusta North Inn & Suites is located in Augusta. The area's natural beauty can be seen at Augusta Riverwalk and Meadow Garden, while Ezekiel Harris House and The Augusta Canal Interpretive Center at Enterprise Mill are cultural highlights. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Full-sized refrigerator
Laundry facilities
Microwave
Outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily 5:30 am–10 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Picnic area
Pool sun loungers

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Designated smoking areas

Nearest Airports

Airplane
Augusta Regional Airport
18 km from this hotel
Columbia Metropolitan Airport
97 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Plus Augusta North Inn & Suites
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

16 reviews

Review data

5 star reviews

38%

4 star reviews

12%

3 star reviews

38%

2 star reviews

0%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Augusta North Inn & Suites

Showing 1 - 10 of 16 reviews

Latest reviews (16)

D

Danyelle

31 Aug 2024 - 1 Sept 2024
reviewed on hcom

3 out of 5 stars

Arrived at 3:15pm. Room was not ready until 3:48. My entire family had to get dressed in the lobby bathrooms due to having an event at 4pm. One of your housekeepers saw me struggling to get a disabled child to our room. He opened the door & held it to get her wheelchair in. Your front desk worker was very attentive & promptly responded to all guest concerns.
S

Sandena

27 Jul 2024 - 28 Jul 2024
reviewed on hcom

5 out of 5 stars

Went for an overnight visit with my family and we enjoyed every moment of our little getaway. It was very organized and structured and the rooms where chefs kiss. My only dilemma was the reconstruction they were doing. Still it’s a 10/10
J

James

11 Jul 2024 - 12 Jul 2024
reviewed on hcom

4 out of 5 stars

Spent the night with my wife following an official function. Somewhat older hotel with good access. 1st floor room was nice size and clean. Rate was very competitive. Bed was very comfortable. Staff was pleasant. Breakfast was typical; staff person kept the food supplied and tables clean. The environment was a little noisy from kids running around in the hall or room on the above floor until about 11:30. Would stay again if in the area.
A

Alfredia

Invalid Date - Invalid Date
reviewed on expedia

1 out of 5 stars

The property is fairly upkept. The rooms aren't that clean. My family had to switch rooms because the bed was full of urine. The pool needed to be cleaned. I was overcharged as though they never gave me back my deposit and tried to charge my card for a 3 night stay
S

Shawn

8 Jun 2024 - 9 Jun 2024
reviewed on orbitz

3 out of 5 stars

Property showed a pool was available(our reason for booking here)….upon arrival we were told the pool was closed and they were waiting on state approval for opening…..next morning when we were checking out one of the employees family members was seen leaving from the pool area soaking wet!!! we would like a refund!!!
S

Samantha

13 May 2024 - 14 May 2024
reviewed on hcom

3 out of 5 stars

Needs for rolling luggage carts and ice maker broken. Rooms were very narrow. Not great for families. Asia at front desk was delighful, though.
A

Amber

1 Mar 2024 - 3 Mar 2024
reviewed on hcom

5 out of 5 stars

Great hotel very family oriented
K

Kate

27 Nov 2023 - 30 Nov 2023
reviewed on hcom

5 out of 5 stars

My husband and I loved staying at Best Western Plus! We visited family for the holidays, and brought our dog, and the hotel was the best part of the trip. The hotel was very dog friendly, with a great dog walking area and the staff loved to give him treats when we would pass by the reception desk. Very close to downtown, I-20, and Bobby Jones Expressway. We will definitely stay there again when we decide to visit Augusta.
e

emily

1 Sept 2023 - 3 Sept 2023
reviewed on hcom

3 out of 5 stars

Stayed for 2 nights- There were several traveling baseball teams there - the breakfast was crowded and hard to find a seat.The pool sign says it opens at 9am but it was not open at 11:00 am and my grandchildren were upset that they could not swim. The only reason I chose the hotel was for the shaded pool.We were told by the front desk that the maintenance dept. had to check the chemical levels -but nobody could find a key to open the gate-REALLY???
B

Betty

10 Aug 2023 - 12 Aug 2023
reviewed on hcom

4 out of 5 stars

Hotel is always clean and staff is very friendly. We stay here quite a bit. We are from Alabama and daughter from North Carolina and grandparents live in Augusta. We meet and was lettingthe kids swim and just hang out at hotel. Friday we had a little rain but pool did not open up. We were told it would be open Saturday morning and it was still closed. I know we can’t control the weather but like I said earlier it didn’t rain enough to close the pool. I think during this time of year that should be a top priority.
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