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Homewood Suites by Hilton Charleston - Mt Pleasant

3 star hotel
Connecting rooms
8.6/10 Excellent
(1013 verified Hotels.com guest reviews)
See verified family reviews (25)

generated by AI based on family reviews

Overview

Homewood Suites by Hilton Charleston - Mt Pleasant offers spacious two-bedroom suites, perfect for families. The hotel is praised for its friendly staff and convenient location, close to the beach and downtown Charleston. While some reviews mention the need for updates in certain areas, many families have enjoyed their stay, appreciating the hotel's amenities and family-friendly atmosphere. The hotel's location makes it easy to access restaurants and other amenities.

Guest highlights

Spacious two-bedroom suites ideal for families
Friendly and helpful staff
Convenient location near the beach and downtown Charleston
Onsite pool and basketball courts

About the hotel

A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite. Housekeeping is available on request.

Nearby attractions

In the historical district, Homewood Suites by Hilton Charleston - Mt Pleasant is in a walkable area with great shopping. Fort Sumter and Fort Moultrie National Historical Park and Isle of Palms County Park reflect the area's natural beauty and area attractions include Mount Pleasant Memorial Waterfront Park and Patriots Point. Looking to enjoy an event or a game while in town? See what's going on at Credit One Stadium, or consider a night out at Historic Rice Mill. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds
Full-sized refrigerator
Kitchenette
Laundry facilities
Microwave
Seasonal outdoor pool

Wifi

Available in all rooms: wifi (usd 0 per night)
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Seasonal outdoor pool

Outdoor

Garden
Outdoor entertainment area
Outdoor furniture
Pool sun loungers
Terrace

Conveniences

Elevator
Front-desk safe
Vending machine

More

Communal living room
Fireplace in lobby
Renovated entire property - march 2016
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Charleston International Airport
23 km from this hotel
map

Reviews that mention...

Family Reviews

for Homewood Suites by Hilton Charleston - Mt Pleasant
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

25 reviews

Review data

5 star reviews

40%

4 star reviews

24%

3 star reviews

16%

2 star reviews

16%

1 star reviews

4%

We have selected a sample of reviews which reflect what families have said about Homewood Suites by Hilton Charleston - Mt Pleasant

Showing 1 - 10 of 25 reviews

Latest reviews (25)

S

Savannah

30 Jul 2024 - 2 Aug 2024
reviewed on hcom

1 out of 5 stars

If I could give this place a ZERO I would! We came for my daughter’s 7th birthday. We found a Bed Bugs in the bed! It was crawling on the pillow! I called the front desk and they moved us to another room. Once we got to that room, I ended up killing 3 spiders over a 3 hr time frame! The next day I saw another type of bug I’m not sure what it was but we ended up leaving a day early because I was to afraid of my immunocompromised 2 year old being bit by something and us landing a hospital admission! I was never offered a refund or complimentary night. NOTHING. Everytime I asked to speak to management I was told to “come back” they weren’t available. I will never bring my family back here. Not to mention, they had another family in the bed bug room not even 14 hours after moving us out! Absolutely disgusting.
T

Tina

14 Jul 2024 - 17 Jul 2024
reviewed on hcom

2 out of 5 stars

We had a few rooms booked for a family vacation, and every single room was dirty, smelly, and just plain uncomfortable. The leather seating had big chunks missing, every sofa and chair had a bunch of stains, and the walls had mildew on them. You could not walk across the carpeting without your feet getting very dirty. We complained to the front desk, but nothing was offered. We checked out early. Stay somewhere else.
B

Benjamin

21 Jun 2024 - 23 Jun 2024
reviewed on expedia

5 out of 5 stars

We were able to get a 2 bedroom suite… a huge plus for our family of 6! Very clean and friendly staff
B

Brittany

10 Jun 2024 - 14 Jun 2024
reviewed on hcom

3 out of 5 stars

Usually dont complain. Never had a bad experience at Hilton.. no vending except by the cashier. Bought the kids a snack, 1 easy mac and a bag of cheez its it was 11$. Asked if they had ice machines was told no only the freezers in the rooms. Ours never worked our 4 days there. Saw a cockroach in the hallway, shower had mold. Toilet ran non stop and seat was loose. Moved the table and footstool out of the way to use the pull out sofa there was food and crumbs everywhere..overall just not a overall good experience.
T

Taylor

19 May 2024 - 24 May 2024
reviewed on expedia

5 out of 5 stars

Loved taking a daily walk around the pond! Super safe and family friendly area!
C

Christina

25 Mar 2024 - 30 Mar 2024
reviewed on expedia

4 out of 5 stars

We liked the location. The staff was all very nice and helpful. The weektime breakfast lady could be friendlier. Also the guest lady who went around and told people places to go never once asked us about our staff or if we needed help finding area things. It was like she avoided us each day....only focused on older couples. The building was nice but needs updates. Our bathroom constantly wet because no vent or fan in bathroom to get moisture out. I would recommend to friends and family for location, price and the staff that was friendly. Overall we had a great stay there
W

Wendie

23 Mar 2024 - 27 Mar 2024
reviewed on expedia

5 out of 5 stars

The staff was super friendly what a great place to stay with family and the perfect location to beach and downtown Charleston. We will definitely be back
E

Elizabeth

22 Nov 2023 - 26 Nov 2023
reviewed on orbitz

4 out of 5 stars

This is an older hotel that could use some updating but it was a good place to stay to visit family & friends.
L

Lindsey

25 Aug 2023 - 27 Aug 2023
reviewed on hcom

4 out of 5 stars

Let me start with I LOVE this hotel. It's in a great location, it has great space for a family, we enjoy the pool and the breakfast is fantastic. With that being said, this stay was a little disappointing. Our room had an awful smell to it. We walked to Target and bought Febreze, but it didn't do much to help. It smelt like maybe a small water leak or mildewy of some sort. On top of that, we were with our children and there was 2 rooms on our floor (one directly across from us) who were smoking pot in their room and it made the entire floor smell strongly. I wish that would have been addressed as it's not for a family environment.
R

Richard

3 Apr 2023 - 6 Apr 2023
reviewed on orbitz

4 out of 5 stars

Nice place. Pool & basketball courts for kids. Easily accessible to restaurants, grocery & other amenities. Bed/Couches could use some updating
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