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Barbara
23 May 2024 - 27 May 2024
reviewed on hcom
5 out of 5 stars
My family and I traveled to SC and had an issue with the first place we had planned to stay. It was a holiday weekend and we were a little worried that we would not find a place. I checked online and Tru by Hilton came up, having just one room left that meet our needs. We were able to book immediately and loved this place! The staff are all wonderful, friendly and more than accommodating. They even provided a snack bag for my young granddaughter. The hotel is clean, modern and has a pill and game room. Breakfast is included and was delicious every day. They also have complimentary coffee/ tea/ hot cocoa anytime you want it. It's close to all of the local hot spots but far enough away to avoid the traffic. We will definitely stay again!
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Kaline
15 Apr 2024 - 16 Apr 2024
reviewed on expedia
5 out of 5 stars
Our family had a great stay at Tru by Hilton - the room was spacious for 4 of us, very clean, and check-in / -out process were seamless!
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Patty
16 Feb 2024 - 17 Feb 2024
reviewed on expedia
5 out of 5 stars
We were here for a cheerleading competition and the family enjoyed the quick stay. Breakfast was delicious.
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Cheryl
6 Jan 2024 - 7 Jan 2024
reviewed on hcom
5 out of 5 stars
Quick checkin,very friendly staff lobby was so inviting especially if you had kids. Hot coffee with real creamer couldn’t of asked for a better stay will definitely be back.
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stephanie
27 Dec 2023 - 29 Dec 2023
reviewed on hcom
5 out of 5 stars
This is not our first time staying at Tru by Hilton in Mt. Pleasant, SC and will not be our last! This hotel is SUPER clean, easy check in and check out, a lot of parking, close to A LOT of shopping/eateries/historic district of Mt. Pleasant and Charleston, pet friendly, no weight limit on your fur baby (brought our 80 pound German Sheppard), great full hot breakfast that the staff keeps replenished, coffee served 24/7 for free in the lobby, they have a snack bar open 24/7 (you have to pay for snacks), they gave two free bottles of water with smartpop popcorn at check in, and this hotel has the best smelling body wash/shampoo/conditioner! Would highly highly recommend Tru by Hilton in Mt. Pleasant, SC!
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Linda
16 Dec 2023 - 17 Dec 2023
reviewed on hcom
5 out of 5 stars
My stay was amazing from the time of check in to the time I checked out. Both of the customers service reps was very professional and helpful with such kindness. My bed wasn’t the most comfy, and the person right above me had kids that ran all day and night, but hey they’re kids.
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LORA
8 Sept 2023 - 10 Sept 2023
reviewed on hcom
5 out of 5 stars
Although our stay was only 2 nights we had a great experience and will stay there again!
It's so convenient to family that we visit.
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Diana
23 Aug 2023 - 27 Aug 2023
reviewed on orbitz
5 out of 5 stars
I love this place. It’s clean and all the staff are friendly. And they have parking lot available, you can park your vehicle yourself. It’s not far from Charleston airport. It’s awesome for family vacation. Definitely I will come back.
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Pedro
24 Aug 2023 - 25 Aug 2023
reviewed on orbitz
5 out of 5 stars
Definitely will recommend to family and friends.
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Rosetta
Invalid Date - Invalid Date
reviewed on orbitz
1 out of 5 stars
We stayed here for the 2nd time the night before my husband had to have his cancer removal surgery. It was the worst day & night on the the 3rd floor. The kids above us were so loud and stumping & running in the room. My husband couldn’t get any rest. Went to the front desk to let them know about the noise. Apparently the lady clerk didn’t care at all to let them room above us know to keep the noise down. The darn noise & stumping continued until 1am. The room wasn’t clean it was dirty and the bathroom was disgusting. Hair & dirt all on the soaps that they have mounted to wall. The shower was broken and dirty & nasty. Never again will we stay on the 3rd floor at this hotel. It’s like the cleaning crew on the 3rd floor says to hell with cleaning. Trash built up outside room doors made the hallway stink. Our 1st stay was on the 4th floor it was nice and clean, the shower was really clean. Made us wanna come back to this hotel. It was a miserable 1 night stay. We checked out and booked another hotel that was much better & quite.