avid hotel Fort Mill - Amusement Park, an IHG Hotel

Great location. Nice new and clean. My kids were disappointed there was no pool but we were there for Carowinds and had an amazing time.

Traveled to Charlotte area for a family trip to Carowinds and this hotel was the perfect location. Less than 5mins away. Great breakfast options, super clean rooms and very helpful/friendly staff. I’ll definitely be back again!!!

Stayed for 1 night with family and it was a pleasant stay. Room was clean and nice.

Very Good Stay ! Clean and will definitely stay again when visiting family !

We stayed with all my family, the hotel was very clean

staff was excellent - hotel nice and clean. Beds comfortable. However the only minus was the desk chairs - kids were rolling across the floor in the room above us and it was very loud and annoying! I liked no carpet for cleanliness but the carpet absorbs a lot of noise!

Calm, clean, easily accessible. Perfect for a family stay.

Last week I contacted Expedia about possibly changing my check in from friday to Saturday. It was a virtual chat and we lost connection. I never got a response stating the check in was changed so my family and I went ahead and drove down on Friday evening. When we got to the hotel we had no reservation for friday evening. Thankfully they found us a room with a king bed. We all had to sleep in this one bed together. They only had a reservation for us for check in Saturday and check out on Sunday. We also had to pay a hundred dollars more. We were not happy. We wished we would of recieved a updated change from expedia. Very poor customer service on Expedias part.

I had a reservation with Avid Hotel and Randy the associate decided not to check myself and my family in. Randy and his girlfriend decided instead to lue and say i had several reservations and that he couldn't check us in. He continued to say he would charge us for those reservations unless we contacted the booking agencies to fix the reservations with his hotel only. No other hotels or reservations were mentioned. Randy attempted to charge my card on numerous occasions and for numerous amounts. 3 attempts went through one for 314.26 and 1 for 50.00 and 1 for 10.00. Then i was denied check in and told to leave, i told Randy and his manager i needed a fefund they refused and said i had to call Expedia that it was not the hotel who took the money , randy also said Expedia charges for denied check in for customers with reservations. This is fraud And identity theft

The breakfast offered had plenty of variety for the entire family.