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Town & Country Inn and Suites

3 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(1842 verified Hotels.com guest reviews)
See verified family reviews (16)

generated by AI based on family reviews

Overview

Town & Country Inn and Suites is a great option for families visiting Charleston. Guests consistently praise the cleanliness and comfort of the rooms, which are spacious enough for families of four. The hotel offers connecting rooms, a convenient location close to area sights and good restaurants, and friendly staff who are always willing to help. Families also appreciate the on-site pool. While some guests have noted that housekeeping may be a bit early, the overall experience is positive and many describe their stay as comfortable and convenient.

Guest highlights

The spacious and clean rooms, perfect for families
The helpful and friendly staff, especially their willingness to go the extra mile for guests
The convenient location close to area attractions and restaurants
The on-site pool, a perfect place to relax and unwind

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and conference space.

Nearby attractions

Town & Country Inn and Suites is located in West Ashley, a neighborhood in Charleston, and is in the suburbs. Charleston Museum and South Carolina Aquarium are local attractions and those in the mood for shopping can visit Citadel Mall and Upper King Design District. Looking to enjoy an event or a game while in town? See what's going on at Joseph P. Riley, Jr. Park, or consider a night out at Historic Rice Mill. Spend some time exploring the area's activities, including golfing, golf lessons, and sailing.

Popular amenities

Family friendly

Laundry facilities
Microwave
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Full breakfast available for a fee weekdays 7:30 am–11:00 am: usd 19.99 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

Aerobics classes
Fitness center
Outdoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Smoke-free property

Nearest Airport

Airplane
Charleston International Airport
12 km from this hotel
map

Reviews that mention...

Family Reviews

for Town & Country Inn and Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

16 reviews

Review data

5 star reviews

81%

4 star reviews

6%

3 star reviews

6%

2 star reviews

6%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Town & Country Inn and Suites

Showing 1 - 10 of 16 reviews

Latest reviews (16)

L

Lisa

29 Dec 2023 - 1 Jan 2024
reviewed on expedia

5 out of 5 stars

This was a quick drive to area sights, good food nearby and very clean and quiet. Perfect for a stay with a larger family and they offered adjoining rooms.
A

Amorie

19 Jul 2023 - 20 Jul 2023
reviewed on orbitz

5 out of 5 stars

I was appreciative of the staff at check in. They noticed that I was traveling with my children and chose a room on the 2nd floor without me even asking. Kids love elevators! This gesture set thr tone for our stay. It's the little things that always leave the largest imprint. ✨️
S

Sherry

22 Jun 2023 - 26 Jun 2023
reviewed on hcom

4 out of 5 stars

Our room & bathroom was very clean, and I am truly a very critical person. Our beds & bedding were not only clean but very comfortable. We had plenty of space for our family of 4 and our bathroom was HUGE with a big walk-in shower and separate tub. I only have 2 things for constructive feedback. The first is the bathroom needs additional shelving, hooks and/or towel bars. There was not enough space for all our toiletries, make-up, etc and no where to hang towels to dry. The second thing is the housekeeping crew were a little too "on-top" of things. The first 2 mornings, they came knocking on the door before we were finished getting ready or out for the day. Each morning was earlier than the one before. So, we finally put the Do Not Disturb sign out. I appreciated their willingness to do their jobs & to meet our needs, but have never experienced that in a hotel while on vacation. I felt like 9:00am was too early to check our rooms if it wasn't on a day we were checking out.
J

Jay

22 Jun 2023 - 23 Jun 2023
reviewed on hcom

5 out of 5 stars

My family and I were very delayed on a flight to Myrtle Beach, which was eventually cancelled and in an effort to get closer to home, we changed flight to Charleston. Flight was also delayed and we arrived late. Amanda at the front desk was super helpful even in the late evening/early morning hours as we tried to book a room. Amanda was super nice, welcomed us even at 2am, helped us with not having luggage or toiletries and did everything she could to make us comfortable. Our 10yr old daughter was very unhappy and Amanda really helped us and we could not be more appreciative. You have some great staff there to top the great property - very clean, well maintained property. Would certainly stay again in the future. Thanks so much!
J

Julie

13 Apr 2023 - 15 Apr 2023
reviewed on hcom

5 out of 5 stars

We stayed 4 days for a wedding. It was very comfortable. The restaurant on site was convenient. We used the pool deck to hang with family and friends.
M

Marn

30 Mar 2023 - 31 Mar 2023
reviewed on hcom

5 out of 5 stars

Our family loves this hotel. The restaurant serves amazing food. Employees are friendly. I hope they continue to be cost effective.
R

Ronald

21 Mar 2023 - 23 Mar 2023
reviewed on orbitz

2 out of 5 stars

When I presented my (SC) drivers license upon check-in I was told it's hotel policy not to allow local residents to stay at the hotel... what? This is what I heard after flying in on a red-eye and driving three hours from the Charlotte airport. In my case, I recently sold my home here in Charleston and have been traveling since October; I was only returning for a doctor appointment! After providing this explanation at the front desk I was "allowed" to stay, but that's not the point. This is a terrible policy, but it should at least be vetted up front when the reservation is made; not when the guest arrives with their suitcase in hand! What is the point of this policy? I've lived in several areas of the country and have never heard of such a random-sounding policy. During my career I've hosted or attended many events at hotels, frequently staying overnight just for the convenience after a long day of meetings and group dinners, and otherwise to help maintain a sense of camaraderie among team members. I'm sure there are many other use-cases that make perfect sense for locals to stay (home repair work, wedding-related, family reunion, etc., etc). I'm curious to know the origin of this policy if you'd care to elaborate. My stay has been fine, and this seems a nice hotel that's well-suited to business-oriented activities, but I would be reluctant to recommend the hotel at this point based on this policy.
S

Sarah

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

My husband and I were in the area for a construction job downtown. We ended up checking in a little after midnight and the woman at the front desk [I hate that I didn't get her name!] was very friendly, informative and lovely to talk to. She answered all questions that I had and then gave me a map to drive around to the closest entrance to our room. We booked a junior suite, which was very nice. I wish we were able to stay longer to enjoy the property to the fullest. Another plus was that there's a Cook Out within walking distance, which was a blessing since most other restaurants were closed by the time we were able to get settled after working. We will most definitely book a room here again in the future - hopefully for a longer stay!!
E

Elliott

21 Aug 2022 - 22 Aug 2022
reviewed on orbitz

5 out of 5 stars

This was our second stay at this magnificent hotel. What made the stay so great is the staff, the peace and the convenience. We will Definitely suggest this place to friends and family.
J

Jennifer

16 Aug 2022 - 20 Aug 2022
reviewed on hcom

5 out of 5 stars

This was my second stay at this hotel. Moving my daughter to College of Charleston…my family and I enjoyed the hotel. Very clean…nice pool..nice location…nice people.
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