The Woodlands Inn, Ascend Hotel Collection

It’s 11° with very friendly staff. Wonderful for an overnight stay. I think it could be a great place to base a family while you are exploring the region.

My sister & I stayed at the Woodlands as we did not want to travel the 1 hour plus home after the concert at the Mohegan Sun center. We had an early check-in time which allowed us to have an early dinner before the show in the Japanese restaurant in the Woodlands. Fortunately, The Woodlands is only a 10 minute car ride from the Arena!! This made the trip to and from so easy! After the show, we stopped in the sports bar for a late-night snack of wood-fired pizza and some adult beverages! One big surprise was as we were heading to our room around 12:30-1 am, a member of the housekeeping staff got on the elevator with us! In all of my travels, never have I encountered housekeeping staff at that time of night - a nice surprise! The room was clean, beds were comfortable, bathroom was clean - everything that makes a trip a success! Staff was helpful and friendly. I would definitely book another stay at The Woodlands if the need arose, and would recommend it to friends and family . Overall, a very successful trip!

The rooms were clean, the views were really nice, we ate at both restaurants and they were good. Even with it being pet friendly it’s really clean. My family and myself had a great time.

Idyllic, waterfalls, family pool, indoor access to several restaurants, cody

Hotel was nice staff member we dealt with on the other hand was not so nice especially when we were told there was no late check out but then received a text stating we could have stayed until 12 after being outside in the cold with children for 45 minutes

This was an arranged trip for my kids. I made all arrangements thru Hotels.com. I even verified thru Woodlands that all was set. Once kids got there, they required ANOTHER $100 in deposit. This was unknown to us prior to our check in. Now the kids have $100 LESS for their mini vacation. Unacceptable to treat them with this unexpected fee. We will not go back.

We as a family enjoyed our stay at Woodlands. It provided everything from a pool, club and delicious food at a great price. Staff was also very nice and ready to help.

This is a decent low budget hotel with free parking, fridge and microwave in the room, and two restaurants on site. It can be a little noisy, with other guests, kids, etc. The biggest complaint I had was that they didn't have enough staff -- either at the front desk or in the Italian restaurant. There was a long line-up to check in, with only one person at the front desk, and we waited a really long time for our food, even thought the restaurant wasn't full. Everyone in the restaurant was getting frustrated. In hotels, these days, people typically make reservations, so the managers know how many people they'll need to accommodate. And there are no other restaurants in the area, so everyone in the hotel will be going to the two on-site restaurants. Another time, I would spend more and stay somewhere else.

Good stay staff very friendly great for adults and families

John- the shuttle driver was excellent. We love the woodlands. Skimpy on the pool towels. I went to the desk for towels for my kids and they wouldn’t give them to me, she said someone has to bring them. It took forever for someone to bring towels. They brought maybe 10 and there were twice that many people in the pool