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Best Western Plus Wilkes Barre Center City

3 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(999 verified Hotels.com guest reviews)
See verified family reviews (4)

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.

Nearby attractions

Located in Wilkes-Barre, Best Western Plus Wilkes Barre Center City is connected to the convention center. The area's natural beauty can be seen at Seven Tubs Natural Area and Frances Slocum State Park. Looking to enjoy an event or a game while in town? See what's going on at Mohegan Sun Arena. Relax and indulge in the area's health/beauty spa, or seek out an adventure with rock climbing and hiking/biking trails nearby.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Pool gate
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Room service available

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

Fitness center
Outdoor pool

Outdoor

Pool sun loungers
Pool umbrellas

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Wilkes-Barre/Scranton International Airport
17 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Plus Wilkes Barre Center City
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

4 reviews

Review data

5 star reviews

25%

4 star reviews

25%

3 star reviews

25%

2 star reviews

25%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Wilkes Barre Center City

Latest reviews (4)

C

Caitlyn

25 Jul 2024 - 26 Jul 2024
reviewed on hcom

5 out of 5 stars

Upon arrival, the keys keys didn't work. It was late and we were traveling with children. Chris was quick to try new cards and then give us a new room. He was calm and polite. He gave us a discount and a bag of goodies for the kids. Our room was very clean and comfortable. Breakfast options were great compared to pther places we have stayed. We would stay here again!
R

Robert

22 Jul 2023 - 23 Jul 2023
reviewed on travelocity

4 out of 5 stars

Overall fine. Only issue was children running and talking in nearby room well past 10:00 pm.
G

GS

20 Jul 2019 - 21 Jul 2019
reviewed on orbitz

3 out of 5 stars

This place was okay, very dated though and needs some updates if they’re going to charge what they do. The room had an odd smell to it as soon as we walked in. The outdoor pool was okay, just had a super slippery bottom which made it hard to walk inside the pool with a small child. We spent a lot of money for a one night stay, I just don’t think it was worth what was paid.
A

30 Apr 2021 - 2 May 2021
reviewed on expedia

2 out of 5 stars

I would love to know who this hotel’s photographer is because they definitely sold us into thinking this place was nice. We arrived to realize the hotel looks nothing like the photos on the website. It was very old, needs lots of renovations and updating. The entire hotel had a horrible stench and our individual room had an overpowering baby powder smell that was almost unbearable. The rooms were clean but the facility as a whole seemed gross. The outside amenities and hotel “bar” were a mess and did not look like the photos. We will not be staying here again.
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