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Comfort Inn & Suites Wilkes Barre - Arena

2 1/2 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

The Comfort Inn & Suites Wilkes Barre - Arena is a great option for families visiting the area. Families appreciate the spacious rooms, excellent customer service, and convenient location near restaurants and shopping. While the breakfast is simple, the comfortable beds and clean rooms consistently receive high praise. The hotel's helpful staff is frequently mentioned in positive reviews, and the outdoor pool is a welcome amenity.

Guest highlights

Exceptionally helpful and friendly staff
Spacious and clean rooms with exceptionally comfortable beds
Convenient location near restaurants and shopping

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Limited housekeeping is available.

Nearby attractions

Located in Wilkes-Barre, Comfort Inn & Suites Wilkes Barre - Arena is in the city center. The area's natural beauty can be seen at Nescopeck State Park and Frances Slocum State Park. Be sure not to miss outdoor adventures like mountain biking and hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available weekdays

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool

Outdoor

Bbq grill(s)
Garden
Picnic area

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Wilkes-Barre/Scranton International Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Inn & Suites Wilkes Barre - Arena
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

10 reviews

Review data

5 star reviews

60%

4 star reviews

30%

3 star reviews

10%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Comfort Inn & Suites Wilkes Barre - Arena

Latest reviews (10)

B

Brenda

23 May 2024 - 26 May 2024
reviewed on expedia

5 out of 5 stars

The customer service was above and beyond. The general manager Mrs Roz was very thorrow and take care of my family like was her own family and I had 2 people in wheel chairs. She looks for the most comfortable and bigger room . Thank you sooo much Roz and everyone there for your great help! Oustanding customer service!
V

Veronica

25 May 2024 - 27 May 2024
reviewed on expedia

3 out of 5 stars

It was close to family, breakfast was good, staff was very helpful. I would like to have daily housekeeping.
L

Leslie

9 Nov 2023 - 10 Nov 2023
reviewed on orbitz

5 out of 5 stars

The property was just renovated. Rooms are clean and the beds are out of this world comfortable! Had the best night’s rest. Staff was super friendly. Easy parking and shopping/restaurants are plentiful and close by. The morning breakfast was not impressive, but I didn’t expect it would be for a small place. They had scrambled eggs and sausage, but pastries were wrapped (not fresh). They did have boxed cereal and fruit. I will definitely stay there again when visiting family in the area.
A

Andrew

15 Sept 2023 - 18 Sept 2023
reviewed on orbitz

4 out of 5 stars

Kudos to Rob & Tiffany for being gracious hosts! Easy check-in. The only real issue was the noisy guests running up and down the hall(kids) and loud talking. My upstairs guests kept dropping things on their floor. Other than that, a nice place to stay.
C

Carolyn

29 Jun 2023 - 30 Jun 2023
reviewed on hcom

4 out of 5 stars

My room was huge and very clean. I arrived early to visit family and the front desk was very helpful with allowing me to check in early.
G

Gerald

8 Jun 2023 - 11 Jun 2023
reviewed on hcom

5 out of 5 stars

Stay for a family get together. The hotel was nice and easy to get to.
L

Lori

31 May 2023 - 1 Jun 2023
reviewed on hcom

4 out of 5 stars

We decided to stay here because of location off the interstate, free breakfast, and good reviews on hotels.com. The front desk staff was very courteous and quick upon check-in. We needed 2 rooms for a family of six. The sink is on the outside of the bathroom with is a plus for my crew. My brother didn't like this in his room, but since I have teenagers, it's a plus for getting ready quicker in my room. I did find a few hairs in our tub upon check in, but I always carry cleaning spray with me for a quick redo it necessary. The other room had no issues. The breakfast was good, pool fine, checkout easy.
B

Betiqua

28 Oct 2022 - 29 Oct 2022
reviewed on orbitz

5 out of 5 stars

My family and I had a very short (one day) but comfortable stay. The staff was kind. The hot complimentary breakfast was wonderful.
K

Kathleen

6 Aug 2022 - 11 Aug 2022
reviewed on hcom

5 out of 5 stars

The hotel was clean and comfortable and in a perfect location for visiting my family in Wilkes Barre Twp and walking the Georgetown mountain. It was near a pharmacy, restaurants and wine store - what else do you need!
A

6 Jan 2023 - 8 Jan 2023
reviewed on hcom

5 out of 5 stars

Visiting family. Nice clean place to stay over the weekend. Liked the pool.
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