SpringHill Suites by Marriott Harrisburg

Hotel was clean, great location, good service, and there are postings for quiet hours from 10 pm - 6 am -- which, as a mom, I appreciate. My family were on the 2nd floor, and it was so loud in the lobby and fire pit area outside from at least midnight through 2 am, that I called the lobby at 1 am to let them know it was disruptive. Nothing was done. Thank good ess we checked outthe next day.

My family of six (two adults, four kids) traveled to Hershey and stayed here for three reasons: ability to hold all of us in a single room, pool, and breakfast. We were pleased with two of three. The room was overall pretty nice. More "business" than "family," but I expected that. I appreciated the separate shower and toilet rooms, plus a closet—lots of private "rooms" for changing in the morning! I ended up sleeping on the couch and found it fine enough, though I wouldn't want to spend more than a couple of nights on it. The pool was a bit on the small side, but my kids enjoyed it. There were never towels on the shelf any of the three nights we stayed; I had to request from the front desk, and at one point was handed two towels and told, "This is all we have left!" (Ironically, the same thing was said when I asked for an extra blanket later that night.) One downside: The waterfall feature seemed blocked-up and didn't work right. Breakfast was abysmal. Assume you won't get anything filling to eat. The first morning we were told the truck was late. The second day saw bland eggs and sausage and a line a mile long for the waffle maker. The third day saw us getting drive-thru. Service was overall fine. Clean, modern, nothing seemed broken. Oh: My daughter and her friend loved shopping in the little "convenience store" area in the lobby—lots of things like candy, microwavable noodles, pop, and so forth. My wallet was less than impressed!

The pool was closed due to cleaning, That was a big reason why we picked the hotel while visiting Hershey. They did offer use of the pool next door but it was small and the water was cloudy. There was a damp smell to our room when we 1st arrived but it could have been from the AC. The staff was great and attentive, the kids loved the room. I’d stay here again when in the area.

Room was great, unfortunately pool was closed for maintenance and we had a very disappointed toddler.

Excellent for families.

Great property and a great rate. Our kids enjoyed the pool and breakfast was good. Very clean hotel.

The hotel staff was friendly and responsive. The hotel lobby was lovely and the complimentary breakfast was decent. The suite that we stayed in was clean and spacious, though the soundproofing wasn’t great as we could hear kids in the room above us running back and forth. We also received stained towels, one of them appearing to be a blood stain.

The location was close to my family event.

The only negative was that the pool was too cold for the kids to swim in.

Friendly staff, clean room, and the kids loved the indoor pool.