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Christine
10 May 2024 - 11 May 2024
reviewed on hcom
3 out of 5 stars
Super nice staff! But part of the reason we picked this hotel was all the reviews saying how clean it was and that was just not our experience. The sheets on one bed had clearly not been changed (crumbs, hair, dirt). And I get that white linens are industry standard to show they are clean, but that also means you have to throw away your stained (and ripped) ones, which has clearly not been happening at this location. Elevator is very load so I was relieved we weren’t the room right by it; door shutting and hallway noise is definitely loud in the rooms. Microwave in the room was a nice perk since I was traveling with kids. You get what you pay for and this was not a terrible stay, but if you are choosing based on all the reviews stating it’s very clean, know that your experience may vary.
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Deborah
4 May 2024 - 5 May 2024
reviewed on expedia
4 out of 5 stars
This stay was more quiet than the last stay. No kids running all over hotel.
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Cheryl
1 May 2024 - 2 May 2024
reviewed on expedia
4 out of 5 stars
Friendly staff and clean. Breakfast was great and attendant super good and hard working. Downfall, people above our room were very heavy footed and kids jumping/ banging things at all hours. Shower drain clogged so standing in tub water all through shower.
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Nicole
23 Feb 2024 - 24 Feb 2024
reviewed on orbitz
5 out of 5 stars
We stay here everyone time we come to Erie with our 2 children. Staff is super friendly. Very clean place. 10/10
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Guy
22 Dec 2023 - 24 Dec 2023
reviewed on hcom
3 out of 5 stars
The room size was a pleasant surprise. It was larger than I expected and I was glad for the extra room. I was assured by the front desk that I was in a quiet area on the 4th floor but had screaming children running up and down the halls until midnight the first night. Bathroom was generally clean but had some spots on the floor that made me think it was not really sanitary. The television channel selection was abysmal. Truly a terrible selection. Half of advertised channels listed on the guide channel did not work. Not much of a selection. Direct TV is generally a poor choice for a point-of-sale, and they demonstrated that here. On a positive note; breakfast was just great and the proximity to the casino and shopping really makes this a prime spot.
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Robin
10 Nov 2023 - 11 Nov 2023
reviewed on expedia
4 out of 5 stars
We stayed one night at this hotel. The check-in was easy. The staff answered all of our questions. Our room was on the first floor. When we entered the room, everything looked fine. But when we looked in the bathroom, there were wet towels laying in a pile on the floor. The surfaces looked as if they had been cleaned. The beds were made and clean towels were there for our use. I think the maid just forgot to pick up the towels on her way out. We ended up kicking the wet towels under the sink.
The hotel was very quiet. There were a lot of kids running around when we checked in and we thought it might be a long/loud night. But we actually didn't hear them. In the morning we walked down to the breakfast area. They offered eggs, potatoes, crispy bacon, toast, waffles, and french toast. There was also yogurt, cold cereal, and fruit. The staff kept the food filled up and the area clean.
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Marlana
20 Oct 2023 - 21 Oct 2023
reviewed on hcom
5 out of 5 stars
The family was just passing through & this was a perfect spot. Very friendly service, decent breakfast & safe clean facility.
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Kim
25 Aug 2023 - 27 Aug 2023
reviewed on hcom
4 out of 5 stars
Nice clean room, great housekeeping. Comfortable beds, everything was in good shape.
Oddly enough, there was no freezer compartment in the refrigerator. Yeah, I know, really minor point, but weird. I did have to check to see if the window was open because it was pretty noisy outside, and even on the top floor, kids doing burnouts out of the gas station next door were loud enough to wake me up several times.
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Sarah
20 Aug 2023 - 21 Aug 2023
reviewed on travelocity
5 out of 5 stars
Room, linens, towels were crisp white and clean. Smelled fine. Breakfast was better than expected. Staff was professional. Overall great value for money as a one night stop over traveling with babies.
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Amy
12 Aug 2023 - 13 Aug 2023
reviewed on hcom
4 out of 5 stars
Very clean hotel. Staff great. Only con was the bed is too hard...oh and the kid in the room above us running around the room at 1am but thats not the hotels fault.