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Tru by Hilton Charlotte Ayrsley

2 1/2 star hotel
8.8/10 Excellent
(1014 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.

Nearby attractions

Located in Charlotte, Tru by Hilton Charlotte Ayrsley is in the business district. TopGolf and Regent Park Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Renaissance Park and Lake Wylie. Looking to enjoy an event or a game while in town? See what's happening at Bank of America Stadium or Knights Stadium.

Popular amenities

Family friendly

Free cribs/infant beds
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Low-height door lock
Low-height view port in door
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchair-width doorways
Wheelchairs available on site

Things to do

24-hour fitness center

Conveniences

Elevator
Front-desk safe

More

Designated smoking areas

Nearest Airport

Airplane
Charlotte Douglas International Airport
9 km from this hotel
map

Reviews that mention...

Family Reviews

for Tru by Hilton Charlotte Ayrsley
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

20%

3 star reviews

20%

2 star reviews

0%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about Tru by Hilton Charlotte Ayrsley

Latest reviews (5)

T

Todd

29 Jun 2024 - 30 Jun 2024
reviewed on hcom

4 out of 5 stars

Very clean and new. Not “plush” or over the top with amenities…but I don’t typically use those anyways. Great for the family.
S

Sharetta

28 Sept 2023 - 29 Sept 2023
reviewed on expedia

3 out of 5 stars

The evening staff 2nd and 3rd shift were very warm and welcoming, especially Mrs. Linda. I stayed at the property for about 2 weeks while in transition waiting on my home to be move in ready. One of the young ladies on the 1st shift staff noticed that I had been there for longer than she felt was appropriate and felt the need to let me know that the location wasn’t intended for an extended stay and indirectly insinuated that I should choose another location that was better suited for an extended stay. I won’t ever stay at that particular location again. I feel they need more mature staff on duty around the clock. Those kids aren’t going to cut it.
N

Natalie

11 Mar 2023 - 12 Mar 2023
reviewed on expedia

5 out of 5 stars

The hotel was very nice, clean and the beds/rooms were clean and comfortable. My room was very spacious. Even thought I have family in the area, I will stay here again. :-)
A

Amanda

15 Apr 2023 - 16 Apr 2023
reviewed on travelocity

5 out of 5 stars

It was nice , clean , and safe we walked to the food truck. The kids went to the arcade. The only thing i would have liked was a pool.
G

Genevieve

18 Mar 2022 - 20 Mar 2022
reviewed on travelocity

1 out of 5 stars

I booked a king size bedroom and it was one of the tiniest hotel rooms I’ve ever been to…!!!! My friend booked two queen beds room (we were there together with our families) for the SAME price and her room was much better and a lot more spacious. I called Expedia to address the unfair situation and have them move us to a 2 queen bed room but they insisted they would do it for an up charge. I declined and we ended up hanging a miserable couple of nights at that miserable hotel.
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