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Embassy Suites by Hilton Charlotte Ayrsley

3 1/2 star hotel
Connecting rooms
9/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

The Embassy Suites by Hilton Charlotte Ayrsley is a popular choice for families, offering spacious suites with two queen beds and a pull-out sofa, ideal for families of five. Families consistently praise the complimentary breakfast, described as 'bomb' by some guests, and the friendly, helpful staff. While some guests note issues with the pool's cleanliness and chlorine levels, many families still find the pool enjoyable. The hotel also offers an on-site restaurant and bar, with an outdoor patio area and fireplace.

Guest highlights

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a 24-hour business center, and dry cleaning are onsite.

Nearby attractions

Located in Charlotte, Embassy Suites by Hilton Charlotte Ayrsley is near the airport. Historic Rosedale and United House of Prayer for All People are local landmarks, and travelers looking to shop may want to visit Tyvola Square and Charlotte Regional Farmers Market. Park Road Park and Carowinds Theme Park are also worth visiting.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Free cooked-to-order breakfast available 6:30 am–9:30 am on weekdays and 7:00 am–10:00 am on weekends
Free daily reception
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Outdoor

Firepit
Outdoor furniture

Conveniences

Atm/banking services
Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Charlotte Douglas International Airport
9 km from this hotel
map

Reviews that mention...

Family Reviews

for Embassy Suites by Hilton Charlotte Ayrsley
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

12 reviews

Review data

5 star reviews

58%

4 star reviews

8%

3 star reviews

33%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Embassy Suites by Hilton Charlotte Ayrsley

Showing 1 - 10 of 12 reviews

Latest reviews (12)

S

Shawn

5 Jul 2024 - 6 Jul 2024
reviewed on expedia

3 out of 5 stars

Facility for Breakfast was very dirty. Food was very average and not that good. Omelette line was very long because only one person working so did not even waste time to eat. I still gave a huge tip because I know the workers are trying but set up was below average and food was just okay. Coffee was very gross and cold also juice was gross. Room was wonderful for what we needed with the kids and price was okay for what we got.
C

Corey

24 May 2024 - 26 May 2024
reviewed on hcom

3 out of 5 stars

It was our anniversary and we had our baby so we decided to go to Carowinds and when we got back they was piss all thru the bathroom and towels and our clothes was wet. All the hotel would do would move us and that was it. They couldn’t give an explanation why someone was in our room when we was gone and I’m a double checker on making sure our room was closed after we went into the hallway. Plus the towels was move out of the living room area, so it had to be room service.
D

Danielle

25 Nov 2023 - 26 Nov 2023
reviewed on travelocity

5 out of 5 stars

Great place to stay for families
T

Tabitha

8 Sept 2023 - 10 Sept 2023
reviewed on travelocity

3 out of 5 stars

The pool was being used by people coming in from the parking lot. Side door was propped open for any one to come in . There Was kids under age without an adult in the pool . The staff was friendly with any questions we had . The restaurant on a Saturday night was closed off . However you could order at the bar .
K

Keith

17 Jun 2023 - 18 Jun 2023
reviewed on travelocity

5 out of 5 stars

Overall, we had a great stay. Parking was less than ideal due to a family reunion, but we enjoyed ourselves. The breakfast was good, as usual. It’s one of the reasons we choose Embassy Suites.
K

Kim

13 Apr 2023 - 17 Apr 2023
reviewed on travelocity

5 out of 5 stars

The hotel was very clean. Staff were always there when you needed them and were very nice. The free breakfast was great. We also ate at the hotel a couple nights and the food was amazing. The chlorine in the pool was quite strong, but the kids enjoyed and and had fun.
C

Christine

21 Oct 2022 - 22 Oct 2022
reviewed on travelocity

5 out of 5 stars

Breakfast buffet is bomb but get there early. Really nice hotel. Would stay again. Our family of 5 was very comfortable in a 2 queen suite and the pull out sofa.
L

Lidia

16 Jul 2022 - 18 Jul 2022
reviewed on travelocity

4 out of 5 stars

Hotel staff was very nice and friendly. Hotel room was clean and comfortable. Hotel pool was dirty, smelled bad, and not maintained. Chose this hotel for the weekend as we have kids and pool was a huge plus but we tried using the first night and just wasn’t clean and smelled bad, there was a few family reunions and other events that were conjugating in the pool area and right outside the pool area drinking and smoking and smell lingered into pool area and I think the main reason for the smell. Everything else was great.
T

Toure

24 Jun 2022 - 26 Jun 2022
reviewed on hcom

5 out of 5 stars

Really Enjoyed myself with the family. The staff was Great and the food was so good. Bar area is where you should be if you need to relax from along day or take a scroll to the patio area where they have a outside fireplace.
J

Javonne

8 Apr 2022 - 10 Apr 2022
reviewed on travelocity

5 out of 5 stars

I really enjoyed my stay. The safe was great and friendly. I did like the feature the apps gave me with the digital key, entering my room with my phone. The complimentary drinks top it off. Breakfast was great. It was peaceful and quiet. I would recommend friends and family. I am definitely going back.
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