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The Craftsman Inn & Suites

3 1/2 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(1002 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

The Craftsman Inn & Suites is a great option for families, offering spacious rooms and a convenient location. Families appreciate the excellent on-site restaurant, the complimentary breakfast, and the overall cleanliness of the hotel. While some noise issues have been reported, the helpful staff and comfortable rooms make this a popular choice for family stays. The hotel is also close to other amenities.

Guest highlights

The excellent on-site restaurant
The complimentary breakfast (described as nice and healthy with better than average self-serve choices)
Spacious and clean rooms
Helpful and accommodating staff

About the hotel

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and conference space.

Nearby attractions

Located in Fayetteville, The Craftsman Inn & Suites is near the airport. E.M. Mills Rose Garden and Clinton Square are local attractions and those in the mood for shopping can visit Towne Center Mall and Shoppingtown Mall. Looking to enjoy an event or a game while in town? See what's going on at Carrier Dome, or consider a night out at St. Joseph’s Health Amphitheater at Lakeview. Spend some time exploring the area's activities, including winery tours.

Popular amenities

Family friendly

Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Free buffet breakfast available daily 6 am–10 am
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center

Outdoor

Bbq grill(s)
Picnic area
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe

More

Designated smoking areas

Nearest Airport

Airplane
Syracuse Hancock International Airport
12 km from this hotel
map

Reviews that mention...

Family Reviews

for The Craftsman Inn & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

9 reviews

Review data

5 star reviews

56%

4 star reviews

22%

3 star reviews

11%

2 star reviews

0%

1 star reviews

11%

We have selected a sample of reviews which reflect what families have said about The Craftsman Inn & Suites

Latest reviews (9)

S

Sara

5 Apr 2024 - 9 Apr 2024
reviewed on hcom

5 out of 5 stars

The Craftsman Inn is a gem! Check-in was super easy and the front desk staff checked in regularly to see that we were comfortable. The room was clean and spacious and the staff placed us by a door since we brought our dog with us. The restaurant is excellent and we ate there multiple nights during our stay. The only downside was loud children we could hear through the walls (but that’s not necessarily the hotel’s fault). We also requested a room refresh that didn’t happen; but if we needed anything it was a call away. Minor inconveniences. Very convenient location while tucked enough away to be peaceful. Will stay here again!!!
M

Michael J

25 Dec 2023 - 27 Dec 2023
reviewed on orbitz

5 out of 5 stars

Great spot! The rooms a nicely updated, the entire property is very well kept. They also offer a nice breakfast which is open for 4 hours. This will be our go to when we visit family in the area.
J

Judy

2 Dec 2023 - 3 Dec 2023
reviewed on orbitz

5 out of 5 stars

The property was exactly what we needed. We had a junior suite that was clean and spacious. Complimentary breakfast was nice and 24 hour fitness center. The restaurant was amazing.
S

Shpendi

27 Oct 2023 - 28 Oct 2023
reviewed on orbitz

5 out of 5 stars

Overall, it was a nice hotel. The location was very good, the restaurant was amazing. We also had breakfast which was very good. As a family with little children we enjoyed staying there. Definitely coming back!
E

Edward

28 Aug 2023 - 31 Aug 2023
reviewed on hcom

4 out of 5 stars

Always a clean and comfortable place for me to stay when i visit family. Might be in need of some TLC at this point, I noticed a few rough spots on the facility. But overall a good choice for travelers.
P

Paul

14 Jul 2023 - 16 Jul 2023
reviewed on hcom

4 out of 5 stars

A weekend trip to attend a family event; three adults in one room. Staff is excellent and accommodating ensuring our stay was comfortable. lots of families with kids but the room was fairly quiet. Comfortable beds and clean, well maintained bathroom. Nice breakfast/lounge area and self serve breakfast choices were better than most.
S

Sharon

15 Mar 2023 - 17 Mar 2023
reviewed on orbitz

5 out of 5 stars

The hotel was clean and breakfast was included and healthy. Well done. The restaurant next door is very good as is the convenience of many others within walking distance. Staff was excellent and helpful. There should be recommended quiet hours. A very loud family was inconsiderate and yelling at midnight and then again at 7am. If you stay in a hotel please understand that you are not the only guest. Drunk laughing is only funny to you. Everyone else knows you are an (fill in the blank).
E

Elizabeth

16 Apr 2022 - 17 Apr 2022
reviewed on orbitz

1 out of 5 stars

Very unhappy with this hotel, especially since the room was so over priced. We were put on first floor, above an very loud family. They were up until 1am and got back up at 5am. The walls and ceiling are paper thin. Even with ear plugs I could hear! I am 7 months pregnant so the two hours of sleep was not something my body appreciated. On top of all that, there was no garbage can in room and no where to get water (not even a vending machine) and the tap water was horrific. This was a huge waste of 200 dollars and I will never be going back.
A

28 Oct 2023 - 30 Oct 2023
reviewed on hcom

3 out of 5 stars

The stay here was fine, the location was great. The room size worked for my family of 4 but the bathroom was much smaller than expected. The continental breakfast was minimal and very carb-heavy, I was looking for more variety. The layout of the hotel was strange, I felt like I was walking through a maze. Overall, the stay was sufficient for my short 2-day trip, I don't think I would choose this hotel if my stay needed to be longer.
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