Embassy Suites Syracuse

About the hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.

Nearby attractions

Located in East Syracuse, Embassy Suites Syracuse is in the business district and near the airport. Brooklawn Golf Course and Erie Canalway Trail are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore State Park at the Fair and Old Erie Canal Historic State Park. Looking to enjoy an event or a game while in town? See what's going on at NBT Bank Stadium, or consider a night out at St. Joseph’s Health Amphitheater at Lakeview. Spend some time exploring the area's activities, including golfing, winery tours, and outlet shopping.

Popular amenities

Family friendly

Laundry facilities

Microwave

Refrigerator

Snack bar/deli

Sofa bed

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

Free cooked-to-order breakfast available daily 7:30 am–10:30 am

Free reception (select days)

Guest services

24-hour front desk

Dry cleaning service

Housekeeping (on request)

Laundry facilities

Luggage storage

Multilingual staff

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Assistive listening devices in meeting rooms

Braille signage

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Lever door handles

Phone accessibility kit

Pool hoist on site

Roll-in shower (select rooms)

Stair-free path to entrance

Visual fire alarm

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

Swimming pool

Outdoor

Picnic area

Conveniences

Atm/banking services

Banquet hall

Elevator

Front-desk safe

Gift shop/newsstand

More

Renovated entire property - march 2020

Smoke-free property

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Nearest Airport

Syracuse Hancock International Airport

3 km from this hotel

Reviews that mention...

All reviews (40)clean (15)staff (16)pool (17)accesibility (2)evening entertainment (5)location (2)dining (3)parking (1)

Family Reviews

for Embassy Suites Syracuse

4 out of 5 stars

40 reviews

Review data

5 star reviews

43%

4 star reviews

22%

3 star reviews

15%

2 star reviews

12%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Embassy Suites Syracuse

Showing 1 - 10 of 40 reviews

Latest reviews (40)

J

Jessica

11 Jul 2024 - 12 Jul 2024

reviewed on hcom

4 out of 5 stars

The stay was great. Our room was large and clean for our four person family, and when my daughter left a stuffy behind, the cleaning staff kindly helped us retrieve it. Dizzy was friendly and helpful. My only complaints were the price of food in the convenience store, and that there weren’t wnough towels poolside, even after Suzzy called for more for us. Our omelette were fabulous and breakfast was great.

C

Casey

21 Jun 2024 - 22 Jun 2024

reviewed on hcom

5 out of 5 stars

Great family hotel kids loved the pool

D

Danielle

30 Jun 2024 - 1 Jul 2024

reviewed on hcom

5 out of 5 stars

Really great hotel. Fantastic for a family vacation. Breakfast was good and the suite was spacious.

B

Bryan

28 Jun 2024 - 29 Jun 2024

reviewed on expedia

5 out of 5 stars

Nice spot. Good access to the airport and good facilities for family or business groups.

T

Tracie

21 Jun 2024 - 24 Jun 2024

reviewed on hcom

5 out of 5 stars

My daughter and I traveled from Indiana to New York to visit family. Our room was very nice and comfortable. The made to order breakfast is DELICIOUS!! The pool was fun!

T

Tracy

11 May 2024 - 13 May 2024

reviewed on expedia

5 out of 5 stars

I loved the property. The staff was very nice, professional, and accommodating. They went above and beyond to help with requests. When I arrived Expedia never booked my hotel stay. The staff was very nice and ended up finding me a room last minute. Luckily someone had just cancelled. The room was clean and I felt safe and secure. I was able to be on the same floor as my other family members. I would definitely, stay at this location again.

E

Elise

12 Apr 2024 - 14 Apr 2024

reviewed on hcom

1 out of 5 stars

Not a family hotel. Lots of rules. One hour blocks in pool, we booked before bad reviews and was told we would be able to cancel without fees. Manager refused refund through hotels.com and now get to keep our money 😭 worst hotel experience of my life!!

S

Scott or Tammy

13 Apr 2024 - 14 Apr 2024

reviewed on hcom

2 out of 5 stars

I had to let front desk know that the tub was rotten and was so soft we didn’t dare to put our handicap child in it to take a shower room was not fully cleaned before Stay

J

JoAnn

7 Apr 2024 - 9 Apr 2024

reviewed on expedia

4 out of 5 stars

We enjoyer our stay and overall. However, we were inconvenienced by the need for a reservation time at the pool. We arrived at check in time but rooms were not available. We had a short wait. We had to wait for a pool time slot. That meant dinner was pushed back. By the time we went out to dinner we had a two hour wait at the restaurant. So just be aware, if you have kids that are looking forward to the pool they may not be able to swim. Also, the breakfast options are adequate, but not as tasty or fresh as a basic chain hotel.

K

Kevin

21 Feb 2024 - 22 Feb 2024

reviewed on hcom

3 out of 5 stars

This hotel is definitely different from what my family and I are used to. The interior design is cool and wide open. The bed sheets seemed to be clean but when we checked for bed bugs the pillow top on the mattress was covered in crumbs and other nasty things. My wife and I were charged $18 for 2 12 oz drafts of Michelob Ultra at the bar. That's insane so we only stayed at the bar for a drink. The breakfast was definitely a positive for us. For a free buffet hotel breakfast it was one of the best I've had.