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Hilton Garden Inn Westbury

3 star hotel
Connecting rooms
7.6/10 Good
(1003 verified Hotels.com guest reviews)
See verified family reviews (13)

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Self parking is free. Other amenities include a bar/lounge, WiFi in public areas, and a business center.

Nearby attractions

Near a train station, Hilton Garden Inn Westbury is in an area with good shopping. Glen Oaks Club and Harbor Links Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Valley Stream State Park and Eisenhower Park. Looking to enjoy an event or a game while in town? See what's happening at Nassau County Aquatic Center or Twin Rinks Ice Center.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Mini-fridge

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: wifi (usd 5), wired internet (surcharge)

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee 6:00 am–10:00 am on weekdays and 7:00 am–11:00 am on weekends: usd 15.00 for adults and usd 15.00 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Doorbell and phone notification
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center
Indoor pool

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airports

Airplane
John F. Kennedy International Airport
20 km from this hotel
La Guardia Airport
24 km from this hotel
Westchester County Airport
37 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Westbury
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

13 reviews

Review data

5 star reviews

23%

4 star reviews

23%

3 star reviews

15%

2 star reviews

0%

1 star reviews

38%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Westbury

Showing 1 - 10 of 13 reviews

Latest reviews (13)

O

Olivia

18 May 2024 - 19 May 2024
reviewed on hcom

1 out of 5 stars

I booked a two bed smoke-free room for my two kids and I, and upon arrival was told they only had one bed left and said they were all booked, even though I had a reservation. The lady at the counter was very rude and clearly showed that she did not care. She said there was no supervisor there and clearly was ready to end her shift. I will NEVER book here again. Hallway smelled of smoke and carpet in room was very dirty. I do not recommend. I would give zero stars if I could.
m

melinda

21 Apr 2024 - 22 Apr 2024
reviewed on expedia

4 out of 5 stars

My kids love the pool
J

Jonel

29 Mar 2024 - 31 Mar 2024
reviewed on hcom

3 out of 5 stars

The bathroom wasn’t clean well and our dirty towels and garbage was left in the room all day. We had to take the garbage out ourselves and call the front desk for clean towels. For $500 I should be able to have a clean towels for my kids and not taking my own garbage out.
J

John

21 Dec 2023 - 2 Jan 2024
reviewed on orbitz

3 out of 5 stars

Staff was very friendly but as we had a longer (12 days) stay they were sometimes not responsive to requests to change towels. Also the elevator and "non-smoking" 3rd floor smelled like marijuana on many occasions. I don't care what people do with their personal choices but having a child less than 2 years old I don't wish for her to smell this stuff especially on a non-smoking floor. Management should enforce non smoking any products in elevators or designated floors.
C

Christine

27 Jul 2023 - 29 Jul 2023
reviewed on orbitz

5 out of 5 stars

This location was perfect for me to get to my different family members that I was visiting
J

Jaime

9 Jun 2023 - 12 Jun 2023
reviewed on orbitz

5 out of 5 stars

Friendly, helpful staff. Lobby was very nice with a lot of seating and bar. Had family meet us there and it was nice to have a place to sit. We moved outside through the pool area and it was private Room was tastefully decorated with great seating in the living space. Room was very quiet and air conditioning worked great! Beds were comfortable . Only complaint is the shaky noisy elevators.
A

Arabinda

21 May 2023 - 22 May 2023
reviewed on hcom

1 out of 5 stars

The day we checked in me, my wife, and baby got stuck in the elevator for almost 30mins. The elevator did not had maintenance and they had to call fire department to rescue us. Fire department did a good job rescuing us. We later realized now both the elevators had stopped working so the only option was to shift all our bags by stairs to 4th floor and was a tedious task
Y

Yaminah

7 May 2023 - 10 May 2023
reviewed on orbitz

5 out of 5 stars

The hotel was clean, staff was friendly to me and my fur baby. One of the staff members a gentleman encountered me by the elevator my hands was full and I was rushing. He simply pressed the elevator button for me! I thought it was for him and he said oh that's for you and walked off. Made my stay!!!
m

melinda

19 Feb 2023 - 20 Feb 2023
reviewed on orbitz

4 out of 5 stars

Staff was kind. Junior suite room was a nice size for my kids and I.
D

Deborah

18 Feb 2023 - 19 Feb 2023
reviewed on hcom

1 out of 5 stars

Specificallynpicked this hotel for the hot tub. Hot tub was freezing that night, staff said had just been refilled and would take awhile to heat. Still cold the next morning. Loud party with a band downstairs, kids walking around with alcohol.
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