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Bessy
20 Apr 2024 - 22 Apr 2024
reviewed on travelocity
1 out of 5 stars
Breakfast each morning was terrible and needed to keep asking if there was more coming out as other guests were taking Togo containers full of food after eating depleating all of served food. Help stated there was no more food to be brought out or smaller portions being brought out. We have 3 children and travel with no problems and look forward to the breakfast at the hotel and family time. This was impacted as my kids and were not able to eat a meal due to this. We don’t care about us eating but only the kids. This really impacted the stay and made it harder in us as we are on vacation to give them the best experiences ☹️😞
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Lalita
20 Mar 2024 - 24 Mar 2024
reviewed on hcom
4 out of 5 stars
Room: clean, comfortable, excellent beauty products. Lobby: very clean, coffee, tea all night, friendly receptionists. Room service: they come back when they say they will, when needed towels I had to go get them myself, overall I would stay here again with my kids, comfortable sheets and very spacious.
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Tanajia
22 Feb 2024 - 23 Feb 2024
reviewed on expedia
4 out of 5 stars
I went here for a lil staycation with my son and it served its purpose. He had so much fun in the pool area, there’s was a lot of other families there so he had a bunch of other kids to place with. The only issue that I had with this property was the extremely loud noises coming from upstairs. I’m not sure if there was construction being done on the 3rd floor or there was just a very loud guest but it was ridiculous. ALL MORNING, I was working up around 6:30 am by it then again at around 9:30. I heard this noise all the way until check out. I didn’t complaint to the front desk because I was checking out there day but I was very annoyed that morning
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Shelley
14 Jan 2024 - 16 Jan 2024
reviewed on hcom
5 out of 5 stars
Call the dentist because this is a sweet suite! My 4th for room was a fantastic (and quiet) room! Full kitchen, pans, plates, cups, silverware, lg spoon and spatula for cooking, dishwasher & soap, lg fridge, 2 electric burners for cooking and nice microwave. Even a little cabinet space to store groceries. A small work desk with extra lamp. Large screen TV that swivels. The king sized bed is perfect for sleeping with several charging outlets on both sides of the bed. HUGE living space with laminate wood floor. Not that there's any need to, but if the kids wanted to sleep in a pop up tent on the floor, there's plenty of room for it, AND still be able to walk around easily in the space!!
I didn't catch her name, but the front desk clerk who checked me in was SUPER helpful! She was in the middle of an closing/early opening shift and still had a smile on her face! Many places I've been to in my many trips across the country, I encounter service people who have such a sour face and an attitude that you're annoyingly bothering them to do their job for you. MY EXPERIENCE HERE WAS THE COMPLETE OPPOSITE!
Check-in was a very smooth and positive experience! She told me about the evening social and what that entails. Advised me that the (free) parking near the back entrance and it's elevator were much closer to my room. For a nice ending to my check in experience she gave me a bag with 2 bottles of water and some cookies. I will happily stay here everytime I'm visiting family in Mineola.
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Catherine
5 Jan 2024 - 7 Jan 2024
reviewed on hcom
5 out of 5 stars
Place is perfect for a family - as long as you are not looking for high end stays.
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Ralnah
25 Dec 2023 - 2 Jan 2024
reviewed on expedia
5 out of 5 stars
Lovely suite to spend the holidays w my family. Nice and clean.
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Monika
25 Dec 2023 - 29 Dec 2023
reviewed on expedia
4 out of 5 stars
We stayed here for 6 days a family of four. We stayed in the suite with 2 queen beds. It was comfortable and convenient to shopping.
Overall it was a pretty nice room. It was clean!
Just had a few minor repairs that need to be addressed.
There were quite a few gnats. We had to keep the trash cans emptied.
The bathroom vanity was peeling. The towel rack kept falling every time we hung the hand towel up. In the kitchen the refrigerator door was coming apart on the inside.
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Jennifer
30 Aug 2023 - 4 Sept 2023
reviewed on travelocity
4 out of 5 stars
This worked well for our family visit to USMMA. Easy drive to and from school. Rooms were clean, kitchenette was very helpful, and we loved grilling out in the courtyard with the property grill.
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Jawanza
3 Sept 2023 - 5 Sept 2023
reviewed on travelocity
3 out of 5 stars
Property was very convenient to multiple pathways back to Queens and the city, as well as local shopping. Very nice area. Hotel a bit dated, but seems to be gradually upgrading.
We left a day before a schedule construction in the parking lot; however, the idiots poured sticky tar and gravel around our car and others in the parking lot beforehand. It created an extremely dangerous return trip with now-uneven, sticky tires with debris attached. COMPLETELY irresponsible and SHOULD not have occurred. Put my entire family at risk going into a 100 mile trip.
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Nicole
30 Aug 2023 - 31 Aug 2023
reviewed on travelocity
5 out of 5 stars
Staff was very friendly. Property was safe including the parking lot. Breakfast was included for our stay, the food was great especially having 3 children that are picky eaters. Location was convenient from where we had to go as well. Not many food options around that we were able to find.