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The Delavan Hotel & Spa

4 star hotel
Connecting rooms
8.8/10 Excellent
(1006 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The Delavan Hotel & Spa is a popular choice for families visiting Buffalo. While some guests have mentioned the lack of communal spaces for family gatherings, many appreciate the spacious rooms and the availability of in-hotel games like pool and chess, providing great opportunities for family fun. Guests consistently praise the friendly and welcoming staff. The hotel's central location, offering easy access to highways, restaurants, and shops, is also a significant plus for families.

Guest highlights

In-hotel games such as pool and chess, providing great entertainment for the whole family
Welcoming and friendly staff
Spacious rooms

About the hotel

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, spa services, and 24-hour room service.

Nearby attractions

In the suburbs, The Delavan Hotel & Spa is in an area with good airport proximity. St. Mary's School for the Deaf and Buffalo Central Terminal are local landmarks, and some of the area's attractions include Holiday Twin Rinks and Buffalo Museum of Science. Fountain Plaza and Buffalo Zoo are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Free buffet breakfast available 6:00 am–10:00 am on weekdays and 7:00 am–11:00 am on weekends

Spa

Massages

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Turndown service

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

24-hour fitness center
Spa services

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby

More

Smoke-free property

Nearest Airports

Airplane
Buffalo Niagara International Airport
3 km from this hotel
Greater Rochester International Airport
86 km from this hotel
map

Reviews that mention...

Family Reviews

for The Delavan Hotel & Spa
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

0%

2 star reviews

0%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about The Delavan Hotel & Spa

Latest reviews (5)

K

Kathryn

4 Apr 2024 - 5 Apr 2024
reviewed on expedia

5 out of 5 stars

Whenever in Buffalo for family events our favorite place to stay
M

Maria

27 Aug 2023 - 28 Aug 2023
reviewed on orbitz

5 out of 5 stars

My family and I loved the fact that there was a pool table available, and chess games as well. We had a great family time playing at the end of the day. The receptionist was very polite and friendly. He made us feel very welcomed. I just wish the hotel would offer complimentary breakfast.
J

Jerrold

Invalid Date - Invalid Date
reviewed on orbitz

1 out of 5 stars

The day before we left to stay at this property, I called to confirm that their shuttle was 24/7 as it says in their description. They said, “Of course, just call from the airport and we will pick you up.” WRONG. Called and they, “didn’t have a shuttle driver.” When we finally arrived by cab, I asked for a late check out and they gave me an hour. I asked for 2 hours and they said no. The hotel was not booked out. Maybe 20 cars in the parking lot. And they won’t let me stay until 1? The walls and floors are VERY thin. I was awakened several times by the kids above us running around. I could hear, word for word, the conversation of the folks in the room next to us. Awful.
A

20 Sept 2023 - 25 Sept 2023
reviewed on hcom

4 out of 5 stars

We were at a family wedding. The hotel was nice, but really had no space to gather as an a breakfast restaurant or somewhere to just visit. We were always having to leave. I also had a lot of trouble trying to use their TV.
A

20 Jan 2023 - 23 Jan 2023
reviewed on hcom

5 out of 5 stars

Traveled for the weekend to watch football game with family. Hotel is really nice. Staff was welcoming and helpful. Room was spacious. Bathroom was also spacious but the toilet seat was very low to the floor, very uncomfortable. Centrally located to highways and different restaurants and stores. Felt safe. Will definitely stay here again.
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