Homewood Suites by Hilton Buffalo/Amherst

Perfect stay in a suite for our family of 6! Kids used the pullout couch & we had a rollaway bed brought in. Pool & hot tub were super fun & clean! Staff was helpful, thoughtful & attentive! Rooms are showing signs of wear but it didn’t effect our stay at all. Breakfast was good. Lots of natural light all throughout and so convenient right off of 90. We would definitely stay again!

Rooms are cozy and comfortable with terrific amenities. Has an "at home" vibe. They delivered on the various requests I made. I slept like a baby.

Will stay there from now on when i visit family here.

The facility was very clean and well-maintained. The breakfast quality was pretty decent. Our kids love the pool and the whirlpool. The main issues were the toilet did not flush well and the pillows were too soft. I had to use towels to prop up my head at night.

The property was clean, the staff was amazing, i forgot my water bottle in the room and the maid ran it down to the truck quick for me. The breakfast was good. Very family friendly

Perfect for families with teenagers. Pool, gym, basketball court, cornhole.

It was awful.. and I hate to leave that review. But, since my email went unanswered, here it is. We arrived at 3pm as we were supposed to. We came in between games from the softball tournament we were at, which was why we were staying in the first place. Room not ready. 90 degree heat, sand and dust: we checked in to use the shower. We had to to settle for the pool instead, lugging our bags to the bathroom to get changed. About an hour later the room was ready. We went to our suite to find a note that said water was off due to a main break. The staff at the desk said nothing about this. Let us check in and wait for our room to be ready so we could shower, knowing there was no water. That’s rock bottom terrible customer service.. Not to mention the couch in our room that pulled out into a bed was to sleep two of us. I’m telling you, do not do it. I wasn’t letting my kids sleep on something that felt like that, and I’m here to tell you it felt like I was sleeping on bars. And.. still no response to the email I sent. I could have thought of way better ways to spend over $400 for one night in this place!

Perfecto for families

The pool is not in operation but the Expedia web site did not indicate this and I booked the hotel thinking there was a pool for my kids.

consistantly good time. welcomed by attentive familial staff warm cozy fireplace. Great place to go with kids,pets, great for family reunions, team getaways...etc