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Chae
26 Jun 2024 - 3 Jul 2024
reviewed on hcom
5 out of 5 stars
Lovely rooms, very well lit, and comfy beds.
The staff is so kind and sweet.
I always wish their fitness facilities were a little more elaborate but I appreciate the basics.
Didn’t love that I had to pay for breakfast, but I was visiting family so that was fairly inconsequential.
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Nithya
26 Apr 2024 - 28 Apr 2024
reviewed on expedia
4 out of 5 stars
Decent property to stay for a family or any kind of visit in the area
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Peter
7 Apr 2024 - 8 Apr 2024
reviewed on expedia
5 out of 5 stars
friendly, helpful staff. My husband and I wanted to spend some late night time alone in the lobby, while the kids were resting upstairs. front desk person was super helpful in getting us to a quiet space that was well lit, and having a Starbucks right there was really super nice too.
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Matt
17 Feb 2024 - 18 Feb 2024
reviewed on expedia
3 out of 5 stars
Hotel room is clean. Staircase full of food debris. Bunch of kids running around the hallways with banging footsteps. So annoying. Blame the stupid parents.
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Elizabeth
1 Feb 2024 - 3 Feb 2024
reviewed on hcom
5 out of 5 stars
There was kids playing hockey in the halls at 9am the last 2 days woke me and my boyfriend out our sleep . We got the hotel for his birthday time away from kids and it was terrible . And all the front desk was he can ask them to not do it but no promises
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Calvin
6 Oct 2023 - 7 Oct 2023
reviewed on hcom
5 out of 5 stars
Was able to secure an early check in to get ready for a family wedding. Room was just as pictured. No issues
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Angela
25 Aug 2023 - 30 Aug 2023
reviewed on hcom
5 out of 5 stars
My family and I drove my son to UB and stayed 5 nights at this Marriott. I would definitely stay at this hotel in the future. Staff was lovely and the rooms were really nice and clean. A plus was that they offered Netflix on their TV remote so I could log into my account and watch. The location is central to just about everything. Never heard any neighborly noises. Beds super comfortable. Hot tub and pool were clean and well kept. My family and I really enjoyed our stay.
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Luisa
1 Jul 2023 - 2 Jul 2023
reviewed on travelocity
2 out of 5 stars
It was very upsetting to see how differently two kinds of rooms are treated. While I have no complaints for the king sized room, having my family in the double room have worn out and reallly dirty towels was not okay. If the other rooms can have clean white towels, this room should not have had such disgusting towels, they should have been thrown out or clearly washed better.
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Anthony
24 Mar 2023 - 26 Mar 2023
reviewed on travelocity
3 out of 5 stars
It sounded like a daycare center with kids running around. I believe they were part of basketball team. They probably lost thier game using all that energy running around 😆
A
29 Jul 2024 - 31 Jul 2024
reviewed on hcom
4 out of 5 stars
The staff was friendly and helpful.
Pleasant, quiet, and family friendly atmosphere.
There were three things that can be improved:
1. The wallpaper in our room was peeling in a couple of places
2. The coffee in the room left a lot to be desired. Thankfully there was a Starbucks in the restaurant on the first floor (which we had to pay for separately, of course).
3. There was a gap in the sidewalk when we exited the hotel to the left, towards the parking lot, that I tripped on, but I was caught and didn’t fall, thankfully. This should be fixed so no one else falls, please.