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Kimberly
20 May 2024 - 21 May 2024
reviewed on expedia
5 out of 5 stars
This is a beautiful place. My room was spacious, and very clean. The only down fall was they put kids in the room above us and they were up at 6 am and very loud, other then that will definitely go back.
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Jasmine
28 Aug 2023 - 31 Aug 2023
reviewed on orbitz
4 out of 5 stars
Stayed 3 nights 4 days at the Island House Hotel with two adults and two children ages 10 and 6. Overall, good stay; however, would have appreciated more sensitivity and accommodation for dining experience, especially since I called ahead to verify food allergies with staff beforehand. I was informed by the front desk that the Head Chef Phil would oversee dining options for our child with food allergies and would speak to us before ordering (had restaurant 1852 reservations). However, this did not take place which I’m surprised, because even at chain restaurants like Bravos, the restaurant head chefs will take the time to come out and assure us that there will not be any cross contamination of food due to our child’s severe life threatening food allergy. At any rate, I had high expectations for this he Island House based on ratings from Trip Advisor, but moved a notch down due to this experience. Beautiful, well-kept grounds. Bike Rental is on-site and a plus. Be ready to pay for coffee at 1852 Grill if you order breakfast, all prices are high onsite. The BBQ at ICE house for dinner was really delicious. Ordered the brisket and had no regrets. Even had a friendly dog visitor Bean that we fed leftovers to. Nice atmosphere at ICE restaurant; the hotel should definitely consider having heat lamps near the dinner table for cold nights dining outside and padding for the seats.
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Catherine
19 Aug 2023 - 21 Aug 2023
reviewed on orbitz
5 out of 5 stars
Amazing hotel! we had a suite we shared with kids and grand kids. An unforgettable stint in a magical spot.
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Amanda
19 Aug 2023 - 20 Aug 2023
reviewed on orbitz
5 out of 5 stars
Had an amazing stay. Beautiful property. Close to downtown yet away from the hustle. Travelled with 3 kids and very convenient . Loved the chimney fires in the evening and rocking chairs on the porch.
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Blake
12 Aug 2023 - 13 Aug 2023
reviewed on orbitz
5 out of 5 stars
Our family had a great time at the Island House Hotel. Location was great and made great use of the pool, hottub and restaurants on-site!
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Linda
19 Jun 2023 - 21 Jun 2023
reviewed on orbitz
5 out of 5 stars
Beautiful hotel. We had a great view of the harbor. The whirlpool and pool was clean. They have onsite dining options. Close to everything.
The children loved it.
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Betsey
26 May 2023 - 28 May 2023
reviewed on hcom
5 out of 5 stars
It was amazing! Great room for a family! Such a awesome island and experiences!
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Brittany
7 Oct 2022 - 8 Oct 2022
reviewed on orbitz
3 out of 5 stars
Staff and luggage transportation were great. Unfortunately, we were woken up by a neighboring guest of the hotel. He was loud and we could hear him puking through all hours of the night. He woke his kids up at about 5 am when he began to dry heave. The kids were screaming and we heard “daddy, why does it smell so bad in here.” Let’s just say it was a miserable and sleepless night for my husband and I.
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John
1 Sept 2022 - 3 Sept 2022
reviewed on orbitz
3 out of 5 stars
What I try to take in consideration is the rate of these rooms are very expensive so when you pay that much you expect the room to not have many spiders and also my TV to work. We had five people staying in a room and I don’t think it is very comfortable having to all use one room to change in so they don’t have any privacy. Overall the hotel was nice and considering how old the property is some things are to be expected. The restaurant was excellent and the service was excellent. People who worked on the property were very kind as well. The only reason I probably will choose to not stay at this property in the future is that it will need further updates for a family of five and would require more privacy. As long as that is not an issue for you this property is great.
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Karolen
29 May 2022 - 30 May 2022
reviewed on orbitz
2 out of 5 stars
My husband and I stayed here for a day. The staff are very professional and friendly, the place is very well maintained and clean. However, we couldn’t sleep at all because the room we got had an old air conditioning that was so loud we had to turn it off but then we could hear everything else around. You can literally hear everything from the rooms next to you and even below you and unfortunately the rooms around us were occupied by families with little kids who cried all night long. On top of that, the water system was so old that if any other room used the shower or toilet we could hear the water running. Basically, not a fun night and definitely restless since we couldn’t sleep at all.