Hyatt Place Portland-Old Port

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and 2 bars/lounges. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.

Nearby attractions

Located near the beach, Hyatt Place Portland-Old Port is in Downtown Portland, a walkable area in Portland with good shopping. Wadsworth-Longfellow House and Portland Museum of Art are cultural highlights, and some of the area's notable landmarks include Victoria Mansion and Portland Observatory. Looking to enjoy an event or a game while in town? See what's happening at Cross Insurance Arena or Fitzpatrick Stadium. Discover the area's water adventures with kayaking, motor boating, and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds

Indoor pool

Laundry facilities

Mini-fridge

Snack bar/deli

Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

1 restaurant and 1 coffee shop/cafe

2 bars/lounges

Free buffet breakfast

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Low-height counter and sink

Raised toilet seat

Roll-in shower (select rooms)

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Things to do

24-hour fitness center

Bicycle tour information

Bike parking

Indoor pool

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

More

Fireplace in lobby

Smoke-free property

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Nearest Airport

Portland International Jetport

5 km from this hotel

Reviews that mention...

All reviews (14)staff (7)pool (7)location (8)parking (1)clean (5)adjoining room (1)accesibility (1)

Family Reviews

for Hyatt Place Portland-Old Port

4 out of 5 stars

14 reviews

Review data

5 star reviews

43%

4 star reviews

36%

3 star reviews

7%

2 star reviews

14%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hyatt Place Portland-Old Port

Showing 1 - 10 of 14 reviews

Latest reviews (14)

R

Ryan

3 Jul 2024 - 7 Jul 2024

reviewed on hcom

5 out of 5 stars

Best location in Old Port! You’re right in the heart of everything, easy walk anywhere! Great breakfast buffet makes it easy for the family to start the mornings. Valet full stay, get the car whenever you need it. Staff is super friendly, highly recommend!! Kids loved the little pool!!

H

Heather

18 Jun 2024 - 19 Jun 2024

reviewed on hcom

4 out of 5 stars

It was such a fantastic location right in downtown Portland, close to restaurants, shops, and the water. Breakfast was included, which was great savings for our family of five and it was delicious. The parking situation was tricky, but we figured it out. Seems valet is the best option.

R

Richard

30 May 2024 - 3 Jun 2024

reviewed on hcom

2 out of 5 stars

Sliding door on the bathroom is some first year architects dream child. Didn't close all the way. Room was missing half of the amenities after it was cleaned. Done with Hyatt 's.

K

Katherine

17 Apr 2024 - 19 Apr 2024

reviewed on hcom

4 out of 5 stars

The Hyatt Old Port was in a great location. The rooms were decent enough and slept 4 of us well. We requested connecting rooms which was granted via the hotel manager over Hotels.com. The breakfast in the am had enough options for the kids and nice hot coffee, not outstanding food…but the kids were happy! I did not pay extra for a view so we had a room looking out at the street/another building. The pool was maintained well and again, not huge but the kids enjoyed it when we went. The people were friendly and accommodating. Overall we had a great time in Portland!

R

Rogelio

29 Feb 2024 - 4 Mar 2024

reviewed on expedia

5 out of 5 stars

Great location for a family trip. Amenities well thought of.

V

Vanessa

29 Mar 2024 - 31 Mar 2024

reviewed on expedia

4 out of 5 stars

Standard breakfast fare. Clean and good for children. Small pool.

P

Philippe

31 Mar 2024 - 1 Apr 2024

reviewed on expedia

5 out of 5 stars

Check in was quick and easy and location was perfect next to wharf. We are family of 4 and room was large and comfortable.

E

Emily

20 Feb 2024 - 22 Feb 2024

reviewed on expedia

5 out of 5 stars

The staff was friendly and easygoing, which made it fun from the moment we arrived. Our room was beautiful with big floor-to-ceiling windows! The area is great for shopping in independent stores with great restaurants and very walkable, close to the water--nice even in winter. The only disappointing thing was the pool, which is tiny, only good for really little kids. I think they should make it into a hot tub. Very good free breakfast as well!

T

Taryn

22 Dec 2023 - 23 Dec 2023

reviewed on hcom

3 out of 5 stars

We were put in a handicap accessible one bedroom that seemed kind of rundown. There were leftover towels/washcloths from the previous people staying there in the bathroom. We went down to the pool and there was already one family in there, so they really wasn't room for us to go in. Front desk staff was nice and helpful.

S

Shawna

24 Aug 2023 - 26 Aug 2023

reviewed on orbitz

4 out of 5 stars

I hated that there are no usb outlets in the room, and no microwave. The bed was very uncomfortable. Now have a sore back on vacation. My husband hated the powdered eggs and terrible coffee. Also, we tried to enjoy the pool and had 2 kids diving even with signs saying not to.