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Courtyard Portland Downtown/Waterfront

3 star hotel
9.2/10 Wonderful
(1001 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Courtyard Portland Downtown/Waterfront is a great option for families visiting Portland. Families appreciate the spacious rooms, often with two king beds, which are perfect for families of four. The hotel's central location allows for easy access to many attractions in the Old Port area. The hotel also features a pool, which is a hit with children, and an on-site fitness centre. Staff are frequently praised for their exceptional friendliness and helpfulness.

Guest highlights

Spacious rooms, often with two king beds, perfect for families of four.
The hotel's central location in the Old Port area, providing easy access to attractions and restaurants.
Exceptionally friendly and helpful staff, often going above and beyond to accommodate guests.
A pool, perfect for children to enjoy.

About the hotel

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.

Nearby attractions

Courtyard Portland Downtown/Waterfront is located in Downtown Portland, a walkable area in Portland with good shopping. Portland Museum of Art and Thompson's Point are cultural highlights, and travelers looking to shop may want to visit Maine Mall. Looking to enjoy an event or a game while in town? See what's going on at Cross Insurance Arena.

Popular amenities

Family friendly

Free area shuttle
Free cribs/infant beds
Free rollaway/extra beds
Indoor pool
Laundry facilities
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee 6:30 am–9:30 am on weekdays and 7:00 am–11:00 am on weekends: usd 1.00-100.00 per person

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Low-height electrical outlets in bathroom
Roll-in shower (select rooms)
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible fitness center
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Indoor pool

Outdoor

Picnic area

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas (fines apply)

Nearest Airport

Airplane
Portland International Jetport
4 km from this hotel
map

Reviews that mention...

Family Reviews

for Courtyard Portland Downtown/Waterfront
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

8 reviews

Review data

5 star reviews

75%

4 star reviews

12%

3 star reviews

0%

2 star reviews

0%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Courtyard Portland Downtown/Waterfront

Latest reviews (8)

K

Katherine

16 Aug 2024 - 18 Aug 2024
reviewed on hcom

5 out of 5 stars

We had an absolutely amazing experience at the hotel! Despite the hotel being incredibly busy, Brandon went out of his way to pick us up with the shuttle, which we really appreciated. The entire team, without exception, was exceptional! We were particularly touched by the bartender who made a late-night bagel for our son when he was hungry. This truly went above and beyond our expectations! We loved being able to walk to all our favorite spots from the hotel - it made our stay even more enjoyable. We're already planning our return because this has become our new favorite hotel in Portland! The family-friendly atmosphere really made a difference for us.
R

Ronald

23 Jul 2024 - 25 Jul 2024
reviewed on hcom

5 out of 5 stars

This was our first trip to Portland and our time in this amazing city was further amplified by this great hotel. The room seemed brand new and extremely spaces - we had two king beds for our family of four! The lobby is a great meeting area and has a lounge that functions as a Starbucks in the morning and nice bar in the evening. And all of Portland's Old Port attractions are a short walk away.
A

Anthony

19 Apr 2024 - 21 Apr 2024
reviewed on expedia

5 out of 5 stars

Located steps away from the Old Port section of Portland, the hotel is close to many restaurants and breweries. Our room was spacious and bathroom was very clean. Loved the shower, and the air conditioner and heat functioned very well. We traveled with two children (10 & 5) and they really enjoyed the pool, which is located to the side of the elevators in the lobby. Pool was smallish, about 15’x25’, depth going from 3 feet to 5 feet at the far end. Water was pleasantly warm too which was great. Our 2nd floor room was just around the corner from the elevators and the fitness room, which we used too. It comes equipped with two Peleton bikes, three treadmills, three eliptical machines, barbells, and pulls. Area seemed safe, many shops and restaurants nearby and minutes away. I would recommend staying at this hotel. Also, parking is valet only at $35.
E

Elizabeth

4 Apr 2024 - 5 Apr 2024
reviewed on expedia

5 out of 5 stars

Great stay for our family!
A

Angela

26 Dec 2023 - 28 Dec 2023
reviewed on hcom

5 out of 5 stars

Staff were very friendly! Helpful and kind. I liked the ease of the valet service even though the additional fee was unnecessary. Large common area which was great for our large family to spend time!
O

Océane

6 May 2023 - 7 May 2023
reviewed on travelocity

4 out of 5 stars

The property was good, but we found traces of faces on the window (maybe a kid looking at the view)
A

Alissa

10 Aug 2022 - 11 Aug 2022
reviewed on travelocity

5 out of 5 stars

Great stay in downtown - check in was a breeze, room was clean and large and getting 2 king beds was a bonus for our family of 4.
F

Francis

16 Apr 2022 - 17 Apr 2022
reviewed on travelocity

1 out of 5 stars

The hotel would have been great, except the fire alarm kept going off all night. There was one legitimate fire at about 9pm, then four false alarms all the way until 11pm. There might have been more, but we decided to leave and check in elsewhere, having my wife and kid have to pack up and move at nearly midnight. The lady at the front desk also said they would refund me the night's stay, which has not happened yet. Quite frankly, they should have reimbursed me for the room I ended up checking into as well - another hotel owned by the Marriott. Needless to say we did not get much sleep, especially since we were driving South the next morning.
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