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Residence Inn by Marriott New Orleans French Quarter Area/Central Business District

3 star hotel
9/10 Excellent
(1010 verified Hotels.com guest reviews)
See verified family reviews (8)

About the hotel

A 24-hour fitness center, a bar/lounge, and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.

Nearby attractions

Located in New Orleans, Residence Inn by Marriott New Orleans French Quarter Area/Central Business District is in the city center. Bourbon Street and Jackson Square are notable landmarks, and travelers looking to shop may want to visit Canal Street and Cafe Du Monde. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Kitchenette
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar

Guest services

24-hour front desk
Concierge services
Housekeeping (weekly)
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices in meeting rooms
Braille signage
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height view port in door
Roll-in shower (select rooms)
Transfer shower
Valet for wheelchair-equipped vehicle
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

24-hour fitness center

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Newspapers in lobby

More

Smoke-free property

Nearest Airport

Airplane
Louis Armstrong New Orleans International Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for Residence Inn by Marriott New Orleans French Quarter Area/Central Business District
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

8 reviews

Review data

5 star reviews

38%

4 star reviews

25%

3 star reviews

0%

2 star reviews

12%

1 star reviews

25%

We have selected a sample of reviews which reflect what families have said about Residence Inn by Marriott New Orleans French Quarter Area/Central Business District

Latest reviews (8)

L

Lester

4 Apr 2024 - 6 Apr 2024
reviewed on expedia

5 out of 5 stars

Great place to stay. Spacious rooms that are fully equipped. Friendly staff. Hotel is a few blocks away from restaurants and night life. Wish there was a swimming pool for little ones. Will definitely return to this property next time in the Nola.
S

Shanna

24 Mar 2024 - 28 Mar 2024
reviewed on expedia

5 out of 5 stars

Traveling with family including a teenage daughter. Hotel staff was very helpful and friendly. The Streetcar Cafe right beside the hotel was very convenient and good. The hotel room service was also very convenient and good with a good variety.
C

Colette

11 Mar 2024 - 15 Mar 2024
reviewed on expedia

1 out of 5 stars

Staff was not nice or professional and the room was excessively noisy due to the elevator. When we told the front desk we were told to use earplugs. We will never stay at your chain ever again and we will make sure we tell all our family and friends and their family and friends to do the same.
W

William

9 Mar 2024 - 14 Mar 2024
reviewed on expedia

2 out of 5 stars

I had written and gotten confirmation that we would have adjoing rooms for our stay three different times and each time the hotel confirmed. Upon arriving after driving 11 hours to get there, I was told that they didn’t have adjoining rooms. The front desk person then kept saying over and over it wasn’t there fault and I asked who’s it was since I confirmed 3 times. She then acted like she did us a favor by getting two rooms on the same floor. She then promised to call and tell us the next morning at 7 am to confirm we would have them for the remainder of the stay. She also said management would be contacting me for compensation due to the mix up, which never happened. She callled at 10 am and told us we had to take all of our stuff from one room and put it in the other and then they would clean the adjoining room and it would be ready soon after. We moved all our stuff into one room and then proceeded to wait until 4 pm when I went down to the front desk to see when. Then we were finally given keys. The whole ordeal was ridiculous and I was never talked to by management nor given anything for completely botching the start of the trip. My wife and I were traveling with two kids under 9 years old. The complete lack of accountability and how the handled the situation was unprofessional and put a lot of stress on us which was suppose to be a spring break trip.
S

Steven

3 Mar 2024 - 6 Mar 2024
reviewed on hcom

5 out of 5 stars

We stayed here for three nights with family for our trip to New Orleans. This hotel was perfect for us! The Central Business District is a little quieter than the French Quarter but everything is still within walking distance - there’s also a street car stop across the street. Lots of good restaurants and cafes nearby too. As for the property itself it is newer and very clean, quiet, comfortable beds I think it’s great for families. The staff was also wonderful and very helpful. I see some reviews complaining about the lack of a free breakfast but common…you’re in NoLa the food is the point of the city! Lots of great breakfast cafes right next door. Would stay here again
D

Devin

21 May 2023 - 26 May 2023
reviewed on orbitz

4 out of 5 stars

Property is in the heart of the action in New Orleans as it is a couple of blocks from Bourbon Street. That said, parents with young children need to be aware that going out in the evening they will encounter prostitutes along Canal Street and the surrounding area. Restaurants are everywhere in the French Quarter, but grocery stores are minimal. Delivery is available for those not wanting to make the hike. I and my 17 year old twins arrived early for our stay and our room wasn’t ready. It still wasn’t ready after waiting 4 hours. Despite my reserving a room that specifically said that it had a tub, staff insisted that the room I reserved was for a roll in shower. None of us were in a wheelchair. Once they switched me to a standard room with a tub (I needed the tub due to back problems) everything went well. Rooms were clean and included an apartment sized refrigerator, small dishwasher, microwave and kitchen sink. However, this property does not provide breakfast or reception in the evening. This is the only residence inn of the dozens I have stayed in that doesn’t provide these amenities.
t

tanya

Invalid Date - Invalid Date
reviewed on orbitz

1 out of 5 stars

The room in itself was beautiful minus looking at a brick wall because only 1 elevator was working. I had constant problems, such as the water in the vending machine exploded. There was a 20 year old college kid outside a room naked. There was puke in the stairs and in front of the hotel, which took over 24 hours to clean up. And I highly doubt the hand rails in the stairs were disinfected when I saw college kids spitting and puking. My coffee maker was busted. The bed I couldn't sleep on and gave me pain, so I was constantly asking for blankets to lay on. There is no breakfast offered at the hotel , and their welcome app stated breakfast was offered. I voiced all of my concerns to the hotel manager, and he couldn't do anything because I booked on expedia.com and expedia.com. I also wouldn't do anything
M

MaKenzie

8 Jan 2023 - 9 Jan 2023
reviewed on hcom

4 out of 5 stars

Awesome family overnight trip to the Saints game. The hotel is centrally located between the stadium and the French quarter. Check in was smooth, valet was easy to use, room was clean. Everything was great.
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