1/29

InterContinental New Orleans, an IHG Hotel

4 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1132 verified Hotels.com guest reviews)
See verified family reviews (8)

About the hotel

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.

Nearby attractions

InterContinental New Orleans, an IHG Hotel is located in New Orleans Central Business District, a neighborhood in New Orleans, and is near a train station. Canal Street and Royal Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore St. Bernard State Park and Lafayette Square. Looking to enjoy an event or a game while in town? See what's happening at Caesars Superdome or Smoothie King Center. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Laundry facilities
Seasonal outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Full breakfast available for a fee daily 6:30 am–9:30 am: usd 35.09 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Seasonal outdoor pool
Shopping

Outdoor

Garden
Rooftop terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Louis Armstrong New Orleans International Airport
19 km from this hotel
map

Reviews that mention...

Family Reviews

for InterContinental New Orleans, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

25%

4 star reviews

38%

3 star reviews

25%

2 star reviews

12%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about InterContinental New Orleans, an IHG Hotel

Latest reviews (8)

R

Raina-Alexis

29 Jun 2024 - 30 Jun 2024
reviewed on expedia

5 out of 5 stars

This was a beautiful property! Between the clean and spacious rooms, the exceptional staff, and amazing location, I can’t decide what I loved more. I’d stay here again every time I’m in the city. My family loved this hotel.
N

Neffeteria

2 May 2024 - 5 May 2024
reviewed on expedia

3 out of 5 stars

I really enjoyed the restaurants on the property. The only dislike is the pool is really really small it’s like a kiddie pool
M

Michelle

25 Mar 2024 - 29 Mar 2024
reviewed on expedia

4 out of 5 stars

This is in a quieter area of the city but close to Canal Street and the French Quarter. The St Charles Streetcar has a stop right across the street. We were disappointed because the pool wasn’t open yet. (The hotel does tell you it’s open seasonally but we thought since it was in the 70s and it was filled and clean that we would be able to experience it and we were wrong.) We would recommend it to family and friends and/or stay here again.
T

Tara

9 Mar 2024 - 10 Mar 2024
reviewed on expedia

2 out of 5 stars

The property itself was great! However, there were fire alarms throughout our stay. The staff said there were fires two nights in a row and they did not want to disturb everyone, so they did not evacuate everyone? I am not sure if this was true. How could there be fires two nights in a row? I think children were pulling the fire alarms or the system was acting up. If there were actual fires, why was everyone not evacuated?
R

Roger

11 Mar 2023 - 14 Mar 2023
reviewed on orbitz

4 out of 5 stars

We were awakened by a loud bang on the door on our first night there. Figured it was kids kicking doors as we heard them coming and then they did the same to the door next to ours. Shortly after that the fire alarm went off & we had to scramble up, throw something on, get some valuables and start down the stairs from our 7th floor room along with other guests, some with small children. @ 2nd floor someone told us it was a faulty smoke detector - trudged back up, were just getting back in bed when it went off again. Fortunately there was an announcement to disregard before we left the room for the 2nd time. We understand that it probably was a circumstance out of your control and you always want to err on the side of safety, but what would have helped was more communication over the PA system as it was so confusing. And it should have included an all call from the FIRE DEPARTMENT!!! Can't suggest this strongly enough.
G

Gabby

29 Jul 2022 - 30 Jul 2022
reviewed on orbitz

3 out of 5 stars

The property is beautiful and the staff was super friendly. My problem was the parking. When we arrived the valet asked if we were doing self parking or valet. I told him we had already paid for self parking and he stated to go get checked in and then he would direct us. We get checked in and come back out where he directs us the the parking garage next door and says to park anywhere in that garage. So we go up 1 floor and park. We notice the spots say “reserved” but all of them did so we assumed it was reserved for hotel guests. We decided to ask the valet just in case where he stated he didn’t think you could park in reserved and did we go higher up. My next question was how would they know we paid for parking if we didn’t have a window tag or anything. That is when he stated he didn’t know and sent us back to the front desk. That’s when the desk clerk told us he needed our license plate number and we needed to find spots that didn’t say reserved. That would have been nice to know from the beginning. So back to the car we went to move. The other complaint is the pool hours, they are 7-7. So exited kids ready to swim when we pulled in at 640 we’re immediately crushed to find out it would be closed by the time we got to our room. I would understand if there was a lifeguard on duty but it’s swim at your own risk so the early time is really stupid. Other than that, the facility is nice and clean and the shower is great. The pillows are garbage sheets feel like tissue paper.
A

13 Aug 2024 - 15 Aug 2024
reviewed on hcom

4 out of 5 stars

Not bad. Clean. Two firealarms during the day. Had to go down two times the 10th floor. Hôtel in a good area, not too close from french quarter… which is very dirty, with a lot of homeless, drugs and prostitutes.. not too safe especially with kids. I did not love new Orleans and Will not come back.
A

30 Jun 2019 - 3 Jul 2019
reviewed on expedia

5 out of 5 stars

This is a beautiful hotel!!! We love the ICH in Atlanta, so for your family vacation this year we pick something off Canal street. ICH is off Canal street and we enjoyed the stay. Location, professional service, beautiful decoration. The lobby was perfect for drinks and conversation. I loved the text before I arrived to ask if we needed anything before we arrive to the hotel. Our rooms were clean and spacious. We meet some stars and enjoyed the bar with family, Starbucks and Smoothie King next door. Only thing I could change is the parking amount daily. Why not charge less the longer you park with the hotel. We stayed 5 days and the cost was 47.50 daily. We found a parking lot for 31.00 a day and another for 26.00 a day. You are going to lose money trying to charge 50.00 a day. Try 1st day 40.00 and a discount everyday after. Still a awesome hotel and a wonderful staff. No question or request was overlooked Thank you ICH NOLA!!!!
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels