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DoubleTree by Hilton New Orleans

4 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(1016 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Located in New Orleans, DoubleTree by Hilton New Orleans is in the city center. Audubon Insectarium and Audubon Aquarium of the Americas are local attractions and those in the mood for shopping can visit Canal Street and The Shops at Canal Place. Looking to enjoy an event or a game while in town? See what's happening at Caesars Superdome or Smoothie King Center. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: wifi (usd 11.95 per day)
Available in some public areas: free wifi

Food and drink

1 bar
2 restaurants and 1 coffee shop/cafe
Full breakfast available for a fee daily 7:00 am–10:00 am: usd 22.0 for adults and usd 15.0 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Phone accessibility kit
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airport

Airplane
Louis Armstrong New Orleans International Airport
19 km from this hotel
map

Reviews that mention...

Family Reviews

for DoubleTree by Hilton New Orleans
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

5 reviews

Review data

5 star reviews

20%

4 star reviews

20%

3 star reviews

20%

2 star reviews

0%

1 star reviews

40%

We have selected a sample of reviews which reflect what families have said about DoubleTree by Hilton New Orleans

Latest reviews (5)

C

Cheryl

20 Mar 2024 - 24 Mar 2024
reviewed on hcom

3 out of 5 stars

Check-out was a fiasco with the Valet Service! With a hotel full of Volleyball families and players. They had 3 people in Valet on Sunday morning when everyone was leaving for their last day of play and checking out. Very poor planning! (There were 8 when we checked in) We were there 2 days before the tournament players and families arrived) It took over an hour to receive our car. We were there for Volleyball tournaments and missed the first match due to the Valet Service. Front desk person stated, " I am so sorry this is a 3rd party service."
R

Rosanna

23 Jul 2023 - 26 Jul 2023
reviewed on orbitz

5 out of 5 stars

My family of Seven love it!! This was our second time staying
K

Keandrea

10 Feb 2023 - 12 Feb 2023
reviewed on orbitz

1 out of 5 stars

Tub stayed clogged the entire stay. $5 for bottled water, well at least that’s what I was charged. Another family member was charged $3.50, so they’re obviously creating their own prices.
J

Jaime

23 Sept 2022 - 25 Sept 2022
reviewed on orbitz

4 out of 5 stars

We had a great time at the double tree Hilton. The rooms were great. We wish there was more monitoring at the pool side. We had a child with us and there constantly someone using weed by the pool. Things at night were getting a little rowdy and confrontational among some guests. Would be nice if someone was monitoring the rules or keeping the peace.
M

Morgan

18 Jul 2022 - 21 Jul 2022
reviewed on orbitz

1 out of 5 stars

I was not happy from the moment we got there. Their Valet was full. After waiting 20 minutes for someone to come tell us that, we had to park 2 blocks away. In downtown New Orleans, I was not happy to have to park 2 blocks away with small children. We requested a cancellation and refund. We were told originally that we would get the full refund. Then after we made arrangements at another hotel and checked out we were told they would not refund anything. I will never stay at another doubletree
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