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The Eliza Jane, in The Unbound Collection by Hyatt

4 star hotel
Kids stay free
Connecting rooms
9.4/10 Exceptional
(1006 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

The Eliza Jane is a charming hotel that families have enjoyed for its comfortable rooms and suites, which can include a separate sleeping area for children and cribs. Guests praise the friendly and helpful staff, as well as the hotel's overall decor and ambiance. While some rooms may lack windows, the hotel's convenient location, close to Bourbon Street but quiet enough to avoid the noise, is a significant plus. The hotel bar offers a great atmosphere, and the on-site restaurant provides excellent options.

Guest highlights

Suites with separate sleeping areas for children, and cribs are available.
Friendly and helpful staff.
The overall decor and ambiance of the hotel and its location (close to Bourbon Street but quiet).
The on-site restaurant and bar

About the hotel

A 24-hour fitness center, a bar/lounge, and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk, and a library. Housekeeping is available on request.

Nearby attractions

The Eliza Jane, in The Unbound Collection by Hyatt is located in New Orleans Central Business District, a neighborhood in New Orleans, and is near a train station. National World War II Museum and Audubon Insectarium are cultural highlights, and travelers looking to shop may want to visit Canal Street and The Shops at Canal Place. Louisiana Children's Museum and Audubon Aquarium of the Americas are also worth visiting. Guests love the hotel's quiet location.

Popular amenities

Family friendly

Free cribs/infant beds
Refrigerator

Wifi

Available in some public areas: free wifi

Food and drink

1 bar
Buffet breakfast available for a fee daily 7:00 am–11:00 am: usd 25.00 per person

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

24-hour fitness center

Outdoor

Outdoor furniture

Conveniences

Atm/banking services
Elevator
Library

More

Communal living room
Fireplace in lobby
Renovated entire property - april 2018
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Louis Armstrong New Orleans International Airport
19 km from this hotel
map

Reviews that mention...

Family Reviews

for The Eliza Jane, in The Unbound Collection by Hyatt
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

67%

4 star reviews

17%

3 star reviews

0%

2 star reviews

0%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about The Eliza Jane, in The Unbound Collection by Hyatt

Latest reviews (6)

H

Hirva

2 Dec 2023 - 3 Dec 2023
reviewed on expedia

1 out of 5 stars

The walls are paper! I listened to a baby cry 24 hours. This place has no insulation. The service sucks! The entire staff has attitude problems. They act as if they are are too good for you. This place is not worth it. It’s cute but if over you pick a Hilton or Marriott property. No water bottles, no snacks, no service and no one picks up the phone.
M

Maeza

22 Oct 2023 - 29 Oct 2023
reviewed on expedia

4 out of 5 stars

My family and I spent 6 nights nights at The Eliza, we enjoyed our stay and will stay again.
J

Jasmin Camille

8 Aug 2022 - 10 Aug 2022
reviewed on travelocity

5 out of 5 stars

This hotel was just perfect. Location was barely off bourbon street so safe to walk back to at night, but far enough away you couldn’t hear the noise from bourbon. Loved the ambiance throughout the hotel including this nice outside area. Hotel bar was great and had a real mixologist style bartender. Hotel gym was nice and even had cold towels always at ready. Hotel room had high ceilings, only thing was there was no window so it felt like you were in Vegas at a casino because you could never tell what time it was. Overall would recommend to any of my friends/family.
M

Maci Mattison

26 Jul 2022 - 27 Jul 2022
reviewed on travelocity

5 out of 5 stars

The Eliza Jane was great! Our party of 10--3 adults and 7 children--thoroughly enjoyed our stay. The staff was super kind and helpful--Charlie was awesome! The gentlemen running the valet was also great. The restaurant and bar have excellent selections and wonderful staff. The vibe of the hotel is super cool. And for the history buffs and lovers, the hotel was once a printing facility for the first newspaper ever owned and operated by a woman. And that very special lady, a pioneer in written communication, was perfectly named Eliza Jane! Highly recommend!
S

Selena

30 May 2022 - 4 Jun 2022
reviewed on travelocity

5 out of 5 stars

The Eliza Jane was an amazing experience. The staff was extremely friendly, our room was exactly as advertised and the hotel had a ton of charm and character. I have already recommended the hotel to friends and family and will stay here again should I find myself back in New Orleans.
A

2 Mar 2023 - 5 Mar 2023
reviewed on hcom

5 out of 5 stars

Had a great stay at the Eliza Jane recently with my family! My stay started with a friendly greeting and my room being ready 2hrs earlier than expected. We got a suite so our 2yo could sleep in a separate room, and they also provided a large pack ‘n’ play for a crib. We loved the overall decor in the room and the lobby area and courtyard. And we had great service the whole time. There was a dent in the wall, some chipping on the bathroom mirror, and one of the pull wands for the curtains was missing, but otherwise everything seemed to be clean and in good condition (and these imperfections didn’t impact our stay…I more just note them because Hotels.com is asking about cleanliness).
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