Holiday Inn Express and Suites Columbus Edinburgh, an IHG Hotel

The hotel was great. However, upon checking in we found out the fourth floor was under construction. We were going to try the pool so st that particular moment it wasn’t a big deal. While down at the pool I asked the front desk how long the construction would last as it was already 5pm. He said that they were required to stop at 6pm which was all good. The construction continued until after 8pm. With a young child trying to rest from a long road trip this was unfortunately very difficult to deal with.

It was a good stop for a break on a long trip home. Our kids were disappointed the pool wasn’t open. There was also no manager reception when it said there would be online. Decent rooms and breakfast.

Room was very clean. Bed/pillows were extremely comfortable. It was nice and quiet, even with a room full of kids next door who were having a birthday party. The continental breakfast was the best I have ever seen at a hotel! Location was great. Right off the highway with shopping and food all within walking distance. I would definitely recommend this hotel and we would definitely stay here again.

Stopped for 1 night while passing through. Lots of restaurants close by. Located very close to the mall. The hotel was clean. The kids used the indoor pool. The breakfast was great, lots of choices and seating. They even had gluten free muffins. Staff was friendly and efficient. Highly recommend.

Nice and quiet place. The hotel is a little bit outdated. Our room didn’t look like it was vacuumed. The remote control didn’t work. Breakfast was okay. The swimming pool was small enough for our three kids to swim.

The only critique I have is that the walls were a little thin and you could hear people talking on the phone in the next room or a child crying a few rooms down. But really, that is every hotel and this place was amazing!

Staff was very unfriendly and all the kids running through the halls and banging on the walls and staff wouldnt do anything about it no matter what time it was

Wish the site would have stated the whirlpool was down. Room Was very clean and well appointed. There was some dust on the lights. Tear in the curtain shear. Have a feeling this location isn’t too busy. Parking lot was nearly empty checking in around 5:30. Only 1 attendant on the whole premises which seems dangerous (for the clerk). Elevator inspection showed it was out of tolerance and when I brought it up to the attendant she stated it was inspected about 2 weeks ago by the fire department and they must not have updated the certification. That’s some pretty poor attention to detail on the part of maintenance and management. Not sure what to think. My family and I have grown to love Holiday Inn Express over the past year or so. Kind of shocked to see a HIE in this state. It looks very new. Just not maintained, perhaps due to a low occupancy rate?

Stayed in 328, blow dryer didn’t work. I tried everything. For breakfast, they made omelets with green and red peppers in them. That makes it hard for children and others that hate peppers to have some eggs for breakfast. I can see cheese but putting peppers in everyone’s eggs takes away the opportunity for a hot breakfast. My room was amazing though! Will always come back to this location.

We had a great stay, family of 5. Everything was nice, except the beds. I don’t know what the issue was, but they were terrible. Sheets and pillows were good, but my back hurt so bad when I got up! Otherwise, great place!