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Tyler
21 Jun 2024 - 23 Jun 2024
reviewed on hcom
3 out of 5 stars
Only downfall was the cleanliness in the lobby/breakfast area. Tables weren’t clean from morning to night & not enough seating. All in all, it was a pretty good stay. Rooms were fine, pool area was fine, nice patio area as well as plenty of grass area for kids to play (if you have children with that need to burn off some energy).
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Peggy
19 Mar 2024 - 21 Mar 2024
reviewed on hcom
5 out of 5 stars
The breakfast was very good—lots of choices. The grandkids enjoyed the pool a lot! Every staff member that we came into contact with was very friendly and helpful.
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Krystal
10 Nov 2023 - 12 Nov 2023
reviewed on hcom
1 out of 5 stars
Pool was freezing. Hottub was covered by an indoor porch, even tho it's shown in pics. Dirty linens on pullout sofa bed, clean linens were in the closet tho. Condom wrapper found on the floor between bed and side table. My key card could open my friends door on another floor. I had the do not disturb sign up but still had a maid enter my room. For the price i paid, i should have had a 5 star review, not a 1 star. Do not recommend. Hotels.com said they could cancel my reservation and expected me to leave at 10pm with kids in tow to find another hotel.
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Kassandra
10 Nov 2023 - 12 Nov 2023
reviewed on hcom
2 out of 5 stars
No hot tub as pictured on the hotel's website and hotels.com. I choose this place for the hot tub and pool. The pool was freezing and not enjoyable. There was garbage in the room and food under the sofa. The family I was with could open my room with their key card and they found a condom wrapper in the room. Room did not have enough toilet paper or toiletries for our stay. The breakfast was great and staff were friendly, however I would not recommend and will not come back.
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Tonia
22 Oct 2023 - 23 Oct 2023
reviewed on hcom
2 out of 5 stars
The front desk receptionist first gave me the wrong room after i took everything to the room and then i had to take everything back down. She said they didn't have the room I reserved. She was aware i had family i was visiting and needed a living area to accommodate everyone visiting. She offered a 2 bedroom with a upgrade fee, ugh no! Then a maintenence man asked for keys and went to a room and said my room was clean and available. The sink was cracked. The bathtub looked old. The bedding was made in a rush...im not sure if my room was really clean. The maids where still cleaning rooms at 4pm when i checked in. Night shift didn't show up, they are short staffed. Breakfast was sad. The gravy was in a crick pot that looked like it was cooked over night. It was all brown and crusty around the edges and wasn't even hot. No salt and pepper. The hottub isn't available anymore which isn't noted. Overall, I'm really disappointed with this stay. I would not recommend it.
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Derek
24 Jun 2023 - 25 Jun 2023
reviewed on orbitz
5 out of 5 stars
Easy stay and reservation! Great staff, nice room for family - thanks!
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Lyndi
25 Feb 2023 - 26 Feb 2023
reviewed on orbitz
3 out of 5 stars
No tv remote. Seems insignificant, but they tried 3 and none worked. Never offered to change rooms & said you'll just have to get up to change it. Toilet had dried pee all over the back like it never gets cleaned. Was late when I saw it & kids were asleep or would've demanded another room. Check in took 30 minutes.
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Brad
3 Feb 2023 - 4 Feb 2023
reviewed on orbitz
5 out of 5 stars
The hotel staff was very friendly and helpful. The stay was pleasant and they had a great breakfast. Very economically friendly for a husband and wife to have a kid free date night. Thanks
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REMO
25 Dec 2022 - 26 Dec 2022
reviewed on orbitz
5 out of 5 stars
Night clerk was very welcoming especially since she was working on Christmas Day. Went out of her way to make sure we had everything we needed. One of the nicest hotel I have stayed in the Laquita family
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Josh
28 Oct 2022 - 29 Oct 2022
reviewed on orbitz
1 out of 5 stars
I got in late the night I arrived. Noticed that the faucet on the shower was leaking. Didn’t think much of it. Woke up the next morning it didn’t have any warm water in the shower. I ended up taking a cold shower. My wife and child didn’t take a shower since the water was cold. I was told I would get a discount on the room for the inconvenience. No such refund was given at this time. Beware…