Courtyard by Marriott Columbus Tipton Lakes

I reserved a room and when my family and I arrived, exhausted, the Courtyard By Marriot didn't have our reserved room. Then I had to spend 30 minutes on the phone getting another room. Poor. Done with Expedia!

Fantastic experience until final night (of 3) - kids running up and down halls at 11 PM, no one answering at front desk.

Didnt like the fact was told the pool was open then got there and it closed so very disappointed that my children and i got lied to about that and a few other things.

Hotel staff very helpful accommodating a large family gathering.

Booked a king room with sofa pull out and was provided two fulls with no change in the price we paid. I asked the attendant when we checked in if our room had a balcony as I did not select a balcony room because we had a young child with us. I was told no our room did not. When we got up to our room it did in fact have a balcony. The hot tub was not working, the floor we stayed on did not have an ice machine so we had to go to the first floor to get ice. The faucet in the shower was pulled away and loose from the wall. When we got in the shower the water didn’t get warmer than luke warm. None of the trash cans in the room had bags. When we got back after a day of baseball we found house keeping did not come to our room at all. We were told she had “left” whatever that meant. It was a disaster. For another $40 we could’ve stayed up the road and had hot water, clean linens and a king size bed and a sofa with a pull out.