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Kimpton Hotel Monaco Chicago, an IHG Hotel

4 1/2 star hotel
Kids stay free
9.6/10 Exceptional
(1251 verified Hotels.com guest reviews)
See verified family reviews (18)

generated by AI based on family reviews

Overview

The Kimpton Hotel Monaco Chicago is a popular choice for families visiting the Windy City. Families appreciate the spacious rooms, many with river views and large window seats perfect for kids. The hotel's central location makes it easy to explore Chicago's many attractions. Guests consistently praise the friendly and helpful staff, who go above and beyond to ensure a pleasant stay. While some reviewers noted minor service inconsistencies, the overwhelmingly positive feedback points to a welcoming and comfortable atmosphere for families.

Guest highlights

The large window seats offering stunning views, particularly enjoyed by children.
The exceptionally friendly and helpful staff, known for going the extra mile.
The convenient location, making it easy to explore Chicago's attractions.
The spacious and comfortable rooms, accommodating families of various sizes.

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. A manager's reception is free. Other amenities include a coffee shop/cafe, WiFi in public areas, and valet parking.

Nearby attractions

Kimpton Hotel Monaco Chicago, an IHG Hotel is located in Downtown Chicago, a neighborhood in Chicago, and is near a metro station and near the beach. Michigan Avenue and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chicago Riverwalk and Grant Park. Looking to enjoy an event or a game? See what's going on at Soldier Field or United Center. Take an opportunity to explore the area for water adventures such as kayaking and other activities like segway rentals/tours.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave (on request)
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: wifi (usd 12.99 per night), wired internet (surcharge)
Available in some public areas: wifi (usd 12.99 per night), wired internet (surcharge)

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Free daily reception
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

Bike parking
Fitness center
Free bicycle rentals

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe

More

At least 80% lighting from leds
Comprehensive food waste policy
Fireplace in lobby
Local artist showcase
Locally-owned & organized tours & activities
Smoke-free property
Vegan dining options
Vegetarian dining options

Nearest Airports

Airplane
Chicago Midway International Airport
15 km from this hotel
Chicago O'Hare International Airport
25 km from this hotel
map

Reviews that mention...

Family Reviews

for Kimpton Hotel Monaco Chicago, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

18 reviews

Review data

5 star reviews

94%

4 star reviews

6%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Kimpton Hotel Monaco Chicago, an IHG Hotel

Showing 1 - 10 of 18 reviews

Latest reviews (18)

T

Tracy

27 Sept 2024 - 30 Sept 2024
reviewed on hcom

5 out of 5 stars

My family of 4 can’t say enough about our stay this weekend at L7. We stayed here primarily because it was pet friendly- with no fee! We were thrilled with the unique touches throughout the hotel. The room was spacious, with a window seat looking out into the city. The crave station with popcorn and customizable hot drinks was delicious. The receptionists were friendly and helpful. The location was perfect too. We walked to everything we needed, with a L station only about 5 mins away. We’ve never stayed at a L7 before this one in Chicago but, we left saying it’s the best hotel we’ve ever stayed at- and we are freq travelers.
S

Samantha

1 Aug 2024 - 3 Aug 2024
reviewed on hcom

4 out of 5 stars

My clients and I stayed here on what just happened to be Lollapalooza weekend which was so fun. There's a variety of guests, including families. The staff seems to be a bit young and untrained, or perhaps they're just casual - in dress and also service level. Wifi in the lobby was spotty, which is always frustrating. However, the amenities were thoughtful. The umbrella and robe were fun additions. Housekeeping was great. For the price I really wanted it to be closer to perfect. With a bit more training of the staff, I think it will be.
C

Carl

3 Jul 2024 - 5 Jul 2024
reviewed on expedia

5 out of 5 stars

We enjoyed a kid free getaway.
K

Kristin Kay

7 Jul 2024 - 11 Jul 2024
reviewed on orbitz

5 out of 5 stars

The hotel was updated and clean. My children enjoyed the unique window seat. We sat there at the end of a long day to watch everyone walking around the City. It was centrally located and close to amazing restaurants and the riverwalk. It was an awesome hotel and we’d recommend it to families.
K

Kayam

1 Jul 2024 - 5 Jul 2024
reviewed on orbitz

5 out of 5 stars

New or newly renovated hotel that is just across the street from Riverwalk and a short walking distance from Navy Pier, Millennium Park, Restaurants and Lake subway stop (Red Line). The main positives for me was the location as I travelled with my kids (6 & 12 yrs) and being able to go out for the mornings, stop in to the hotel for a break in the day or nap before going out again in the evening was very convenient. The hotel was clean and modern with friendly staff (particularly Duane who helped with our luggage and valet parking). Driving in Chicago can be hectic so if you can walk or take the train to move around I highly recommend. This hotel does allow in & out privileges for their valet parking if you choose to drive. All downtown hotels seem to charge for parking and its not cheap so be prepared for that. I looked around the area for self parking options and it didn't seem to be saving me money and didn't allow in/out privileges. The onsite Korean restaurant opened up during our stay but we didn't try it out. It looked nice on the inside though.
H

Hyejung

2 Jul 2024 - 5 Jul 2024
reviewed on orbitz

5 out of 5 stars

I love this area b/c my family can enjoy river walking and shopping. Everything was amazing from the ammenities and room service. Also all the staff were extremely nice and professional and I had an amazing time staying here!
C

Carlos Medina

1 Jul 2024 - 3 Jul 2024
reviewed on orbitz

5 out of 5 stars

Great location, updated rooms, safe for families, friendly staff. Would definitely stay again!
P

Pamela

29 Dec 2023 - 30 Dec 2023
reviewed on expedia

5 out of 5 stars

My family and I stay there whenever we visit Chicago. We wouldn’t stay anywhere else. The staff are very friendly and nice.
S

SHANNON

14 Sept 2023 - 17 Sept 2023
reviewed on orbitz

5 out of 5 stars

Everything about the Kimpton exceeded our expectations. My kids especially enjoyed the window seats in our river view room. Antonio was outside every day to greet us and is so very friendly and kind. We happened to visit on Mexican Independence Day weekend that literally shut down the city on Saturday night which presneted some challenges, but Kimpton employees made everyone feel safe.
D

Deborah

1 Sept 2023 - 4 Sept 2023
reviewed on orbitz

5 out of 5 stars

I can't say enough about the staff and hotel. Everyone was happy and attentive. The hotel was very clean and it had a welcoming vibe from the Front Desk, Bellhop, Dining Staff, Cleaning Staff and others. Everyone was helpful, kind, and professional. The hotel was well taking care of and had everything we needed. Kudos to all employees. They truly love their job. Very, Very happy with your management and cleanliness. The food was awesome. It was hot and delicious. I'm definitely coming back and will let our family and friends know how wonderful your hotel really is.
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