The Royal Sonesta Chicago Downtown

About the hotel

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Additionally, a business center, conference space, and a 24-hour front desk are onsite.

Nearby attractions

The Royal Sonesta Chicago Downtown is located in Downtown Chicago, a neighborhood in Chicago, and is in the entertainment district and on a river. Michigan Avenue and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Millennium Park and Grant Park. Looking to enjoy an event or a game? See what's going on at Soldier Field or Wrigley Field. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Refrigerator

Food and drink

1 bar

1 restaurant

Room service available

Guest services

24-hour front desk

Daily housekeeping

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Things to do

24-hour fitness center

Conveniences

Atm/banking services

Ballroom

Banquet hall

Elevator

Front-desk safe

More

Smoke-free property

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Nearest Airports

Chicago Midway International Airport

15 km from this hotel

Chicago O'Hare International Airport

25 km from this hotel

Reviews that mention...

All reviews (18)staff (8)parking (5)clean (8)location (7)dining (1)

Family Reviews

for The Royal Sonesta Chicago Downtown

4.5 out of 5 stars

18 reviews

Review data

5 star reviews

72%

4 star reviews

11%

3 star reviews

6%

2 star reviews

6%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about The Royal Sonesta Chicago Downtown

Showing 1 - 10 of 18 reviews

Latest reviews (18)

k

kristal

19 Apr 2024 - 21 Apr 2024

reviewed on expedia

5 out of 5 stars

The front desk employee LJ was nothing short of exceptional! I came to this hotel after staying one night at another with concerns and she gave me nothing less than 5 star level service. I stayed in room 2901, LJ allowed me and my family to check in early and our housekeeping attendant BABY was one of a kind! I hate i didn't get her name but her personality was inviting, her customer service was 5 start and she went above and beyond to ensure our stay was nothing less than rememberable. I highly recommend this hotel to everyone and I'm excited to say I'll be revisiting this hotel soon! Thanks again for showing us top level hospitality it truly made our vacation even more magical!

P

Pramod

13 Sept 2023 - 17 Sept 2023

reviewed on travelocity

1 out of 5 stars

Very bad property! Stayed 4 nights and every single day room smelled marijuana. It was terrible stay especially when staying with young kid. Definitely not kid friendly.

T

Tai

1 Sept 2023 - 4 Sept 2023

reviewed on travelocity

5 out of 5 stars

Awesome and amazing stay my family and I enjoyed it all.. Wonderful and beautiful..

A

Angie

16 Jun 2023 - 19 Jun 2023

reviewed on travelocity

5 out of 5 stars

This was the perfect location for out family. Easy walk or bike to everything! We upgraded to a River View room & it was well worth it. Kids loved watching all the nighttime activities from the room. Food & service at the hotel was great.

B

Byungkwon

14 Jun 2023 - 15 Jun 2023

reviewed on hcom

5 out of 5 stars

This is my first trip to Chicago. Thanks to Brandon allowed me to have a upgraded room, my family had wonderful experience. Spacious, clean and great view. It's located right center of the downtown. I love here, i will definitely come again. 위치, 청결도, 친절함 모두 완벽해요. 꼭 여기서 묶으세요.

M

Morgan

5 May 2023 - 7 May 2023

reviewed on hcom

5 out of 5 stars

This hotel is beautiful. Everything about it was great. From the wonderful smell of the lobby to the cleanliness and spacious river view rooms. We took our kids for a long weekend in Chicago and had a blast. We would definitely consider rebooking here in the future.

R

Richard

20 Apr 2023 - 23 Apr 2023

reviewed on travelocity

5 out of 5 stars

Great stay for a family of 4 (2 adults, 2 children)! Outstanding location close to Michigan Avenue. Upgraded to a family suite with a king bed and bunk beds (with double sized mattresses) for a small fee that was very spacious (700 sf). Room was clean. Courteous staff. Very walkable location close to lots of great dining and shopping. Need to schedule housekeeping ahead of time if you desire, but was not important to us. We just asked the front desk for amenities (ie bottled water, towels) when needed. Would definitely stay here again!

A

ANDREW

29 Mar 2023 - 1 Apr 2023

reviewed on hcom

5 out of 5 stars

Great location and very friendly hotel. We stayed in the family suite which included a fantastic bunk bed for the kids. Not enough chairs/table space for a family suite, though. Be prepared, don't expect a high floor or view from the family suites. The king bed was much too soft and this was the main complaint we had. Rooms were spotless and in great condition. Service was cheerful. Room service excellent. We never at at the Hoyt's downstairs, but there was plenty of option nearby with an excellent Italian hole in the wall Bongiornios just across the river. Used SpotHero to find an in-and-out parking space at 401 N. State just across the river. Able to take in museums, Blue Man Group, etc. All in all, a nice spring break location!

A

Andrew

19 Mar 2023 - 24 Mar 2023

reviewed on hcom

4 out of 5 stars

Wonderful location on the river. We got a family suite and the bunk beds for kids were amazing, not your usual twin sized, but full. The king mattress for us was okay, definable felt worn. The hotel desk staff were great and the lobby was clean and comfortable. When we came in to the room there was still hair in the shower and we had to, more than once contact guest services to maintain the bathroom during our stay. The cost of the rooms was great for the location. The room definitely had some cracks in it and we would stay here again.

N

Natasha

10 Mar 2023 - 11 Mar 2023

reviewed on travelocity

5 out of 5 stars

Our room was spacious and clean. Our toddler was very much at home, would definitely recommend for families with small children. The view was spectacular and the provided amenities were full sized. The staff was accommodating. There is a restaurant with great staff in the lobby as well. The hotel at attached parking and a great fitness center. It was a 5 minute walk to the Wendella architecture tour on the river. We will definitely stay again!