Country Inn & Suites by Radisson, Smyrna, GA

The place and service were immaculately clean and superb. I'd recommend it to friends and family.

The property is clean and quiet. Special Kudos to Front Desk agent Kendra for accommodating my family and I when our room was inadvertently canceled. She went over/ above to get us situated and comfortable. We will definitely be staying here again.

Check in was very easy and quick. Our room (101) was clean and ready for us when we arrived. I gave 4 stars instead of 5 because the pool was closed when we got there and the breakfast (while nice) gave me slight stomach issues. But overall, I would recommend and I would stay here again. My family and I stayed here while we went to Six Flags over Georgia.

My family and I were in town for an Atlanta Braves game! All the staff were warm, welcoming, and friendly! The hotel was clean! There wasn't any noise! My only complaint is the bed is too firm and pillows are too soft.

The stay was good. The hotel is great, but when I booked this hotel, I booked 2 adults and 2 children. With that being said, we should have been on the 1st floor. My granddaughter loves to stay at hotels and she loves to have fun. To be told that she can't have fun after a certain time and that someone complained on her was an insult.

Worst experience! Checked in and thought everything was great. Around 9:45pm on 7/29, my husband and I are about to get in the shower and someone is trying to come into our room. Received a call from the desk around 9:50pm verifying our room number because they had a system glitch. On 7/30, our room keys didn't work and had to get that fixed. 7/31 I go to check out to make sure there are no issues and was told to just drop my keys in the box. I get a call when I'm 3 hours away wanting my credit card number and saying I never paid. I entered my card into the chip reader at checkin and my card was charged. I even received a receipt under my door saying the balance is zero. The GM call me 8/1, saying she is reporting me to the police for not paying even though I paid. She kept saying it was declined and I was never truly checked into the room. I told her I do not have the means to pay twice and I have to wait until the amount is refunded. I'm pregnant and I do not have the extra money. This was just a quick trip to Atlanta before our baby arrives. The GM was rude about the situation. I understand that she has a job to do, but she should have some compassion especially since this is there system's fault. I'm will to pay even though my security was put at risk and I was worried someone else would walk into our room when we were gone. I just can't pay until it is reversed since I don't have an extra $230. I don't think I will NEVER stay with this hotel chain again. It was horrible.

What a wonderful stay. The Staff was helpful. The breakfasts were delicious and the hotel was very clean. I had a great stay here with family.