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Crowne Plaza Orlando Universal, an IHG Hotel

4 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(438 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Crowne Plaza Orlando Universal is a great option for families visiting the Universal Orlando Resort. The hotel boasts a convenient location, close to Icon Park and Universal Studios, making it easy to explore the attractions. Families appreciate the clean and nicely decorated rooms, the delicious breakfast, and the refreshing pool. The outdoor area offers fun games like cornhole and ping pong, adding to the family-friendly atmosphere. The friendly and helpful staff consistently receives high praise.

Guest highlights

The close proximity to Universal Studios and Icon Park.
The delicious breakfast.
The refreshing swimming pool and fun outdoor games (cornhole and ping pong).
The exceptionally friendly and helpful staff and impeccable customer service.

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.

Nearby attractions

Crowne Plaza Orlando Universal, an IHG Hotel is located in Florida Center, a neighborhood in Orlando, and is in the entertainment district and near theme parks. Pointe Orlando and Orlando International Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal CityWalk and Universal’s Islands of Adventure. Check out an event or a game at Amway Center, and consider making time for Walt Disney World®, a top attraction not to be missed. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as skydiving. Guests appreciate the hotel's location for the sightseeing.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 poolside bar and 1 bar
1 restaurant
24-hour room service
Full breakfast available for a fee daily 6:30 am–10:30 am: usd 21 for adults and usd 12 for children

Spa

Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Bathroom emergency pull cord
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Outdoor pool
Spa services

Outdoor

Firepit
Garden
Outdoor entertainment area
Outdoor furniture
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Orlando International Airport
16 km from this hotel
Orlando Sanford International Airport
42 km from this hotel
map

Reviews that mention...

Family Reviews

for Crowne Plaza Orlando Universal, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

8 reviews

Review data

5 star reviews

88%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Crowne Plaza Orlando Universal, an IHG Hotel

Latest reviews (8)

L

Loreal

12 Jun 2024 - 14 Jun 2024
reviewed on expedia

1 out of 5 stars

Hotel Landy Was beautiful upon appearance but quickly turned into a nightmare while visiting. We did not get room service and had to wait extended time just to get towels. Our key stopped working and the Hotel Manager was unable to reset the key and told us the Hotel lost master key and there was no way to get in (despite my kids being sleep). I was told to wake up my kids after an hour being locked out. Hotel manager said she would compensate my stay and never did
S

Shayla

7 Jun 2024 - 9 Jun 2024
reviewed on hcom

5 out of 5 stars

The Landy is great proximity to Icon Park and Universal. Perfect for a quick family weekend getaway. The hotel was clean and cute decor. Friendly staff and delicious breakfast. The pool was a perfect way to end the day of sightseeing with a refreshing beverage. Would stay again!
A

Anni

18 May 2024 - 21 May 2024
reviewed on expedia

5 out of 5 stars

This place definitely worth your money. I admit I did judge a little bit about the hotel’s appearance at first, but it look completely different after you walk in, fresh and clean. Supper friendly staffs. They got good breakfast, they also got a Starbucks in lobby open at 6:30am which is really nice for ppl who wake up early and taking kids to theme parks. Room is big and very clean. Everything is perfect. My bf and I had a great time here. Will come here next time!!!
C

Carl

20 Apr 2024 - 4 May 2024
reviewed on expedia

5 out of 5 stars

Outstanding staff and hotel.amenities are excellent for children and adults plus excellent location thanks
M

Mauricia

26 Apr 2024 - 29 Apr 2024
reviewed on expedia

5 out of 5 stars

My family enjoyed our stay at the Landy hotel. It was clean, nicely decorated and the staff were very nice. My kids loved the back yard vibes playing corn hole and ping pong and the pool. It felt very safe. My kids wanted to go for a night swim while it was rather chilly and when we got down someone was putting warm blankets on every chair for all the parents watching their kids swim..i appreciate customer service like that. I never had to ask for towels. Every evening when we came in from the parks our room was spotless and refilled. The customer service was impeccable. I will definitely book again
M

Martha

18 Apr 2024 - 24 Apr 2024
reviewed on expedia

5 out of 5 stars

Very nice clean hotel, very safe, stuff was very nice, change of towels every day, the only think you couldn hear someone next door using the hair dryer. Some kids talking on the hallways. Other than that very nice place to stay. Be prepared to pay for parking.
S

Sarah

20 Apr 2024 - 21 Apr 2024
reviewed on expedia

5 out of 5 stars

This was our second stay at Hotel Landy. We will be coming back! The hotel is clean. Staff is super friendly and the property is charming and family friendly.
N

Natoshia

18 Apr 2024 - 21 Apr 2024
reviewed on expedia

5 out of 5 stars

This was our first time staying at the Landy hotel, we will be back for sure! The restaurant was amazing and our kids loved the options. The pool was clean, a little chilly but fun. The beds, oh the beds! They were so comfy. I usually don’t like hotel bathrooms because they seem cold and blah but it was beautiful and clean. We had an ice machine on our floor, mini fridge and cable. The outside area was pretty fun too, cornhole and other games to play on the lawn while you eat. There is a game room, a very good gift shop in case you forget something or if you wanna buy a souvenir. There is also a market place/starbucks in the hotel. The staff was awesome, they were all very polite. We don’t usually stay in hotels because it’s always yucky but this hotel, like I said, we will definitely be back.
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