Canopy by Hilton Washington DC The Wharf

TV didn't work. When we complained the first night, the attendant couldn't care less and simply stated that the place was full and she couldn't move us. She then sent a gentleman up with batteries for the remote - the wrong batteries and he couldn't fix the TV because "he is not an engineer." Even after getting the TV fixed 2 times, the air conditioner right over the bed was too loud to hear anything even on the highest setting. You can't switch the TV off or it won't work again - hence why we think the prior occupant unplugged the TV. When you put the cup under the coffee maker and selected the large cup feature, the cup overflowed and created a mess. Why then have the feature? When someone else turned water on in an adjoining room, it sounded like a baby screaming. We woke up several times thinking a child was in danger. It was an absolutely terrible stay, except for the location. I will never stay here again and will now never stay at a Hilton as a result.

The location is amazing. The staff were incredibly friendly. I didn’t feel out of place for staying here with small children and there were so many places to walk to.

Few good things about the hotel are location, day staff and shower. Rooms are too small, hedious storage/closet, drawers are stupidly designed.. This is not a 4 star hotel. Had just 1 chair in the room. At best its a 3 star for amenities. Overpriced, but yes u get the location. Views of water are partial unless u get the suit. There is no pool. We checked in at night and the guy at front desk was clearly not interested in talking or service or recommendations ... Rioms are not as family friendly You can hear some loud music from outside at times Facility was clean and well kept. Day staff was friendly and very nice. Housekeeping was courteous and nice

Great staff, perfect place to stay for couples and even with children. Great restaurants. In walking distance to the monuments and musems.

Our family had a wonderful stay here and would stay here again when we return to DC. The wharf is very lively with many great dining options. We enjoyed using the hotel bikes and rode to Georgetown. The room was very comfortable.