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Michael
14 Aug 2024 - 15 Aug 2024
reviewed on hcom
4 out of 5 stars
Hotel was nice. Staff was great. Pillows a little soft and no posted quiet hours so had to listen to upstairs room kids wrestle and stomp around until 11pm butv that's not really the hotels fault.
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VIKAS
1 Aug 2024 - 3 Aug 2024
reviewed on hcom
5 out of 5 stars
We stayed for two nights for a family trip and really enjoyed our stay.
Pros:
1. Location
2. Open, spacious lobby
3. Clean and spacious rooms (for SFO)
4. Good breakfast (included in our room rate)
5. Quiet rooms
Cons:
1. No microwaves in the room (we need to warm milk for our little one)
2. Staff is not the most friendly
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Tom
21 Jul 2024 - 24 Jul 2024
reviewed on hcom
2 out of 5 stars
Room was nice, facilities were good and the staff was wonderful. Unfortunately, the key cards at one of my rooms (booked 2) kept timing out. Had to go down to the lobby 2 times, stand in line with family (2nd time took 20 minutes) to get cards fixed so we could enter our room. Service recovery was nowhere to be found. Really impacted an otherwise great stay. But because of the inaction and lack of empathy, would not return here.
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Angel
1 Jul 2024 - 4 Jul 2024
reviewed on hcom
5 out of 5 stars
Roy in Fisherman’s wharf is a very convenient good hotel for families, rooms are large, bathrooms a little small, complimentary breakfast is crowded but well
Organized, lobby bar small, pool great but a jacuzzi wood be a good addition, space is there. Parking very expensive!! That’s the only problem and the fee they charge just for unexpected damage is a rob on the customer, in my case 200 dlls that are going to be given back not on check out but 5 biseness days later?
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Dag
30 Jun 2024 - 3 Jul 2024
reviewed on hcom
3 out of 5 stars
Very nice location, right at the Fisherman Warf. Breakfast was busy, but excellent.
Air condition in the room was not good enough. We had a family room with a extremely noicy air condition, and very limited ventilation. Simply not enough air for a family of 4.
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Nicole
1 Jul 2024 - 2 Jul 2024
reviewed on hcom
3 out of 5 stars
The rooms were okay, but kind of small. A little outdated and needing some deep cleaning. Front desk took a very long time, very slow. No towels at the *cold* pool. Breakfast gets busy but was overall fine, other than the watered down juices. All of the added taxes they added AFTER the fact was ridiculous! And the added fees to bring a child. It wasn't worth what we paid at all, but is nice proximity to the pier. And parking was an additional $60 per day.
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Nicholas
24 Jun 2024 - 1 Jul 2024
reviewed on hcom
5 out of 5 stars
We really enjoyed our stay. The rooms and facilities were very clean. The housekeeping and breakfast staff were very friendly. The bathrooms were a bit small and the check-in line was long. We had children (without driver’s licenses), so we were unable to complete the self check-in. The breakfast buffet was outstanding! The location was perfect!
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Lucas
22 Jun 2024 - 24 Jun 2024
reviewed on hcom
5 out of 5 stars
Great stay for our family of 6. Kids are 11-21. Perfect location you never need to move the car. Parking for SUV with a luggage topper was a pain. We had to take off the topper before we packe. They did have a place to store it. There covered parking was only 6ft clearance. Any SUV is taller then there clearance level. We parked across the street in a different parking garage. I had researched this so this was not a surprise and we were prepared. We did see several suv vehicles have to back out since they didn’t know the short clearance height. Room was clean, bar was great as was the fire pits outside. We felt safe walking everywhere even at night. I would definitely stay here again.
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Natalie
8 Jun 2024 - 15 Jun 2024
reviewed on hcom
4 out of 5 stars
This hotel was in the perfect location! A few blocks from a bus stop and cable car stop and the streetcar that runs down the Embarcadero. Steps away from fisherman’s wharf. It was perfect for our family. The hotel staff and rooms were great as well as the daily breakfast. It was a tad dated on the exterior and parts of interior, but overall an excellent location.
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Matthew
9 Jun 2024 - 11 Jun 2024
reviewed on hcom
5 out of 5 stars
My family had an amazing stay at RIU Fisherman’s Warf. It started out amazing when we checked in and had great service from Quinn. The hotel was perfect in location and overall appearance and functionality. The breakfast buffet was amazing. great vibe highly recommend this for family’s.