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The Ritz-Carlton, Rancho Mirage

5 star hotel
Connecting rooms
9.2/10 Wonderful
(1002 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The Ritz-Carlton, Rancho Mirage offers a luxurious family getaway with excellent amenities. Children receive a warm welcome with bubble wands and toys, and the resort boasts a fantastic kids' pool. While some areas of the hotel show their age, the exceptional service and numerous family-friendly activities, such as a candy cart and stargazing, create a memorable experience. The beautiful pools and stunning views add to the resort's appeal.

Guest highlights

The warm welcome for kids with bubble wands and toys.
The amazing kids' pool.
The numerous family-friendly activities, such as a candy cart and stargazing.
The exceptional service

About the hotel

This smoke-free resort features 2 restaurants, 2 outdoor pools, and a full-service spa. WiFi in public areas is free. Other amenities include 2 poolside bars, a 24-hour fitness center, and a bar/lounge.

Nearby attractions

Located in Rancho Mirage, The Ritz-Carlton, Rancho Mirage is near the airport and in the mountains. Living Desert Zoo and Gardens is a popular attraction and the area's natural beauty can be seen at San Jacinto Mountains and Indian Canyon. Looking to enjoy an event or a game while in town? See what's going on at Indian Wells Tennis Garden. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking, ecotours, and hiking/biking trails.

Popular amenities

Family friendly

2 outdoor pools
Arcade/game room
Babysitting (surcharge)
Dvd player
Free cribs/infant beds
Laundry facilities
Microwave
Refrigerator
Supervised childcare (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

2 poolside bars and 1 bar
2 restaurants
24-hour room service

Spa

15 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices in meeting rooms
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

2 outdoor pools
24-hour fitness center
Aerobics classes
Arcade/game room
Bicycle tour information
Bike parking
Bike storage
Free bicycle rentals
Full-service spa
Sauna
Steam room
Yoga classes

Outdoor

Garden
Pool cabanas (surcharge)
Pool sun loungers
Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Palm Springs International Airport
8 km from this hotel
map

Reviews that mention...

Family Reviews

for The Ritz-Carlton, Rancho Mirage
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

14%

3 star reviews

14%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Ritz-Carlton, Rancho Mirage

Latest reviews (7)

d

diana

14 Jul 2024 - 15 Jul 2024
reviewed on expedia

5 out of 5 stars

best staff. literally everyone treats you like a king or queen, in my opinion. i love how peaceful it feels being here. Best thing is that there’s no ghetto people or loud crowds. great for couples, families or even if you want to be alone.
B

Bianka

9 Apr 2024 - 11 Apr 2024
reviewed on expedia

5 out of 5 stars

Loved my stay at the Ritz Carlton Rancho Mirage! Family friendly, kids were given bubble wands and toys upon arrival and the kids really enjoyed the pool and their frozen drinks! Service was exceptional! Would definitely be back!
G

Geoffrey

5 Dec 2023 - 8 Dec 2023
reviewed on hcom

5 out of 5 stars

If you need some quiet time without all the noise from the crowd and kids running around corridors then this is it!
G

Gor

2 Sept 2023 - 4 Sept 2023
reviewed on expedia

5 out of 5 stars

The kid’s pool is amazing!!
W

WILLIAM

2 Jun 2023 - 5 Jun 2023
reviewed on expedia

4 out of 5 stars

Beautiful property up on the ridge great pools one for family one for adults. The property is showing some age with some lack of care of the hallway carpets and rooms are dated for a five star resort. Dennis at the concierges desk was amazing! The pool side service or lack there of was a great disappointment! On Saturday yes it was busy and the pool manager was a woman that was on top of all the servers but when she stepped away we were completely invisible to them. A great disappointment again of a five star hotel. Would we return again I don't think so. The hillside resort with the most beautiful views do not make up for the customer service.
S

Suzette

27 May 2023 - 29 May 2023
reviewed on expedia

3 out of 5 stars

The accommodations were average and noisy. We’ve stayed here many times and are always put in the tower with the noisy families. The rooms and bathrooms need updating and soundproofing. The pool was crowded and the hotel should’ve had both pools open for families because it was a busy holiday weekend. The service was great at the pool given how rude guests were to them. Otherwise just an ok hotel.
J

Jamie

19 Aug 2022 - 22 Aug 2022
reviewed on travelocity

5 out of 5 stars

This property was a great stay. While it was hot outside, the hotel made the most of it. Misters everywhere. Lots of activities to do. Candy cart and stargazing were hits for the kids. Pool was great and pool staff was quick and helpful, always. Interior decor in the rooms was a bit dated and some things in the room needed a handyman (light was not flush with the ceiling, door stuck in the closet, etc...). The carpets and furniture probably need to be replaced in the next year or so. Hardscapes were great and our wet bath was amazing.
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