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DeDe
4 Jul 2024 - 7 Jul 2024
reviewed on hcom
5 out of 5 stars
My go to city! Great staff and fun activities for kids. It was quiet and safe. Fun poolside food and drinks. We met lots of new friends!
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Michael
2 Jul 2024 - 5 Jul 2024
reviewed on orbitz
5 out of 5 stars
Very friendly staff. Would recommend to my family and friends.
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miguel
1 Jul 2024 - 4 Jul 2024
reviewed on orbitz
2 out of 5 stars
Trash on all the balconies and around the pool area.
Pool staff and lifeguards seemed unfriendly and rude to the kids. Pool slide was closed most of our stay. TV service was down. Had to leave the property to entertain the kids.
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Costantine
17 Jun 2024 - 21 Jun 2024
reviewed on expedia
1 out of 5 stars
This was our fourth visit to this hotel, and unfortunately, it will be our last. We primarily chose this place for the kids' pool, but beyond that, there was little to appreciate.
We encountered bugs and spiders inside the room, which was quite unpleasant. The mattress was the worst we've ever slept on, making us wish we could return home just for a good night's sleep. The staff were unfriendly, and not once did we see a smile from anyone, whether at the front desk or in the cafeteria bar.
The food options were limited, and the amenities were disappointing. The pool slide closed very early, which was a letdown for the kids.
Overall, it was a terrible experience. We love Palm Spring, but we will be staying at a different hotel next time for sure.
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Ami
6 Jun 2024 - 7 Jun 2024
reviewed on hcom
5 out of 5 stars
The rooms are nice and spacious; good for a family. The kitchenettes had dishes.The staff were all friendly
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maria
30 May 2024 - 1 Jun 2024
reviewed on expedia
4 out of 5 stars
Very nice hotel. Had everything you could possibly need when traveling with your family
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HYE HWA
17 May 2024 - 19 May 2024
reviewed on expedia
1 out of 5 stars
I called them one week before for make sure our room is in front of golf cause. and my husband went there 10am for make sure again so they said yes, we can get that. but when we came back to hotel, they told us to missing golf cause view room. because the hotel worker made mistake. after we got room and when we open that room, someone already in there. so we have to wait outside with our kids for getting new room. so terrible hotel never ever sews like this Marriott.
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Hannah
24 Feb 2024 - 28 Feb 2024
reviewed on expedia
4 out of 5 stars
Travelled with our 2yo and 70yo mom. We enjoyed our stay here - it was clean, quiet, and had mostly what we needed and hoped for. I had read a few comments about noise issues and I can tell you they are no joke. I was worried about our kid making noise but I shouldn’t have - we had to call the desk on our first night for the room above stomping, jumping and running around at 11pm, keeping us all awake. It was absolutely terrible. The security team did respond and thankfully those guests left that night but wow, it was a very rough start to our stay. Our condo didn’t have any bedding for the pull out bed so we had to call for that (no big deal). It felt a little silly that they installed a dishwasher instead of an oven seeing as they only provided 4 of everything … im not sure we could fill a dishwasher even if we used every plate, bowl and utensil! An oven would have been nice. All in all though the condo was great and it was nice for our son to walk around the resort safely.
The pool was nice. Spotless. Very helpful and kind staff. We hit a really quiet week I think as we often had the pool to ourselves or shared it with a handful of other folks. The kiddie pool was great for our 2yo, and we enjoyed the hot tub. Our son also enjoyed the small but much appreciated playground.
Their one “restaurant” - aloe’s bar - closes at 5pm weeknights and 7pm on weekends. Kind of strange and not sure if that’s just a seasonal thing.
A good stay. We’d probably return.
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Blessing
21 Feb 2024 - 24 Feb 2024
reviewed on expedia
5 out of 5 stars
Very convenient especially with children, was able to cook everything was in there amazong experience highly recommended
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Maren
12 Jan 2024 - 14 Jan 2024
reviewed on hcom
5 out of 5 stars
We stayed for the weekend for a Lacrosse tournament. Very comfortable villa that had everything we needed. Beds comfortable with plenty of blankets and pillows. My family also enjoyed the pool area.
I can't say enough about the friendliness of the staff. Our stay was wonderful and will defiantly stay here again.