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Hilton Garden Inn Burbank Downtown, CA

3 star hotel
8.6/10 Excellent
(1007 verified Hotels.com guest reviews)
See verified family reviews (19)

About the hotel

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite. Housekeeping is available on request.

Nearby attractions

In the entertainment district, Hilton Garden Inn Burbank Downtown, CA is in Downtown Burbank, a neighborhood in Burbank with good shopping. Los Angeles Equestrian Center is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Walt Disney Studios and NBC Studios. Looking to enjoy an event or a game while in town? See what's going on at Dodger Stadium.

Popular amenities

Family friendly

Grocery/convenience store
Laundry facilities
Microwave
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee 6:00 am–10:00 am on weekdays and 7:00 am–11:00 am on weekends: usd 5.00-25.00 per person
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool
Spa tub

Conveniences

Atm/banking services
Elevator
Front-desk safe
Grocery/convenience store

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Bob Hope Airport
5 km from this hotel
Los Angeles International Airport
28 km from this hotel
Long Beach Airport
43 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Burbank Downtown, CA
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

19 reviews

Review data

5 star reviews

37%

4 star reviews

16%

3 star reviews

11%

2 star reviews

21%

1 star reviews

16%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Burbank Downtown, CA

Showing 1 - 10 of 19 reviews

Latest reviews (19)

A

Alexander

31 Aug 2024 - 2 Sept 2024
reviewed on hcom

1 out of 5 stars

Not the best hotel. Room was dirty, smelled like wet dog and the my kiddos are allergic to pet dander. Overall extremely disappointed and staff did nothing, and for reference I’m not someone who gives reviews.
P

Paul

27 Jul 2024 - 29 Jul 2024
reviewed on hcom

5 out of 5 stars

Very clean room, perfect family stay close to universal studios.
M

Margaret Ann

23 Jun 2024 - 24 Jun 2024
reviewed on hcom

5 out of 5 stars

I only needed a one night stay while the family member is in the hospital. And all I could tell you is I was very surprised at how lovely this hotel is. The bed was so comfortable. I wanted to bring it home. I do not sleep well I hate my bed at home and I do not sleep well other hotels. This hotel bed is so comfortable. Friendly staff. Very clean Close proximity to so many things
A

Aarthi

4 Apr 2024 - 7 Apr 2024
reviewed on expedia

2 out of 5 stars

The stay has been a disappointment. I’m an Hilton honor member and they couldn’t accommodate a simple room change request to change the floor to one where another friend’s family was staying. Their very small pool was terrible smelling. My kids left the pool in 5 minutes because they were ready to puke. The breakfast wasn’t appealing for 25 dollars a person. On their website it say that you can add that ahead of the time for$15 pp but they didn’t honor that as well . And we didn’t wanna pay 100 dollars for lousy breakfast when there were great options nearby
E

Erminia

26 Apr 2024 - 28 Apr 2024
reviewed on expedia

5 out of 5 stars

Great, clean, and kid friendly. Thank you.
S

Sonia

27 Nov 2023 - 29 Nov 2023
reviewed on expedia

5 out of 5 stars

It was perfect little place in down town Burbank. So close to shopping and movie theaters. The hotel had great service no complaints form our family
M

Matias

22 Nov 2023 - 25 Nov 2023
reviewed on expedia

5 out of 5 stars

Great option for traveling with kids. I’m coming back for sure
A

Albert

10 Nov 2023 - 11 Nov 2023
reviewed on hcom

3 out of 5 stars

Be weary staying at this hotel when booking from a 3rd party site. Do not get the money in a timely manner. Room shower curtain had unknown substance on it, very gross. Other than that room was good for my family. The breakfast….not worth the 25 dollars! That should be included in the price of the room with what they offered. Or offer omelets to order, better food choices. That was the biggest rip off.
R

Ryan

25 Aug 2023 - 29 Aug 2023
reviewed on orbitz

1 out of 5 stars

My reservation was wrong. I called three days before to verify I had a handicap room they said yes. When we showed up, they had us in a regular room. So obviously being handicapped, I could not use this regular room. They got us another handicap room with the shower was small and then usable for myself. The original room I had booked had a larger shower. When we got to the new room, there were no beds for my children sleep in. Truly butchered my reservation and trying to fix it at 1 AM was very tough.
J

Jeannie

6 Jul 2023 - 7 Jul 2023
reviewed on hcom

2 out of 5 stars

Our room was double booked and another family walked into our room, then we left to go to dinner and when we came back, our room keys didn’t work, had to go back downstairs to wait at the lobby desk to get the problem resolved. Was not happy! It had already been a very long travel day for us, and I didn’t feel like any compensation was offered for my inconvenience.
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