Residence Inn by Marriott Folsom Sacramento

Although the rooms were clean enough, the family suite that we stayed in was incorrectly advertised as 5-6 people capacity. The sofabed in the living room for the 5th person was TERRIBLE. I couldn't even sit on it, so I slept on the sofa itself - which ended up being a really uncomfortable night. Also, the staff and management need massive improvement: - I checked in online a day prior confirming that we were 5 adults checking in, but we were never provided with (or asked if we needed) a set of towels and bedding for the 5th person. - the hotel had no housekeeping who could help with the sofabed - The reception didn't send towels for over a half hour after we called them. - During breakfast, the staff just stood around/chatted with each other and were completely unhelpful when we asked for certain items. The breakfast was sparse, and stale - even my dog refused to eat the scrambled eggs (and he never refuses those!) Finally - I am completely shocked at the non-refundable fee of $100 charged for my dog. With that large a fee, I would expect that basic courtesies be provided in the so-called pet friendly location. There were no pet bowls provided & no true accommodation for him accompanying us (a small green patch at the front of the hotel does not make it pet friendly). A much higher fee than most other hotel establishments, it honestly wasn't worth it. It would be preferable if they made the fee refundable (so damages could be covered). NOT staying here again.

Amazing location, amazing service however the cleanliness needs improving. We found cockroaches & rat droppings in the bedroom & bathroom. The night manager was very nice & tried to make our stay more comfortable. She comp us some points & 2 market items from the front desk. It was our fault for throwing the cockroaches away & droppings before they even saw it. We had kids so we were trying to get rid of it right away.

My family of 4 stayed in a 2-room suite and it was very comfortable and clean. Would go back again if I'm ever in the area.

Close to everything!!! Nice for family getaway. Good size rooms with kitchen.

We really liked the 2 bedrooms and living room for our extended family. We were so comfortable even though we had our family of 4, plus grandma, and an uncle. The kitchen was very functional and clean. We really liked the continental breakfast! We ate breakfasts there on 3 mornings, and the food was great. There were many choices, and everything was continuously refilled by a smiling attendant. The only negative was the road noise from a nearby boulevard and Hwy 80.

Close to grandchildren, El Dorado, Folsom Lake & old downtown

The two bedroom suites work great for families that need some personal space