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Hilton Garden Inn London Heathrow Airport

4 star hotel
Connecting rooms
8.8/10 Excellent
(1739 verified Hotels.com guest reviews)
See verified family reviews (22)

generated by AI based on family reviews

Overview

The Hilton Garden Inn London Heathrow Airport offers a convenient location for families travelling through Heathrow, with easy access to the airport via the tube. Families appreciate the welcoming staff, who go above and beyond, such as providing complimentary breakfast and birthday treats for children. While some reviews mention noise issues, many guests praise the cleanliness and comfort of the rooms. The hotel also features a convenient onsite shop.

Guest highlights

Welcoming and friendly staff who provided complimentary breakfast and birthday treats for children.
Clean and comfortable rooms
Convenient onsite shop

About the hotel

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a microwave in a common area, and a business center.

Nearby attractions

Near a metro station, Hilton Garden Inn London Heathrow Airport is in Heathrow Villages, a neighborhood in Hounslow with good airport proximity. Twickenham Stadium is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Chessington World of Adventures and LEGOLAND® Windsor. Looking to enjoy an event or a game? See what's going on at SSE Arena, Wembley or Wembley Stadium. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience to public transportation: Hatton Cross Underground Station is 5 minutes by foot.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Laundry facilities
Refrigerator
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Full breakfast available for a fee weekdays 6:00 am–10:00 am: gbp 16.95 per person
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Outdoor

Garden
Outdoor furniture

Conveniences

Atm/banking services
Elevator
Front-desk safe
Grocery/convenience store

More

Renovated entire property - september 2020
Shared microwave
Smoke-free property

Nearest Airports

Airplane
London Heathrow Airport
3 km from this hotel
London City Airport
33 km from this hotel
London Gatwick Airport
39 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn London Heathrow Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

22 reviews

Review data

5 star reviews

55%

4 star reviews

18%

3 star reviews

9%

2 star reviews

5%

1 star reviews

14%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn London Heathrow Airport

Showing 1 - 10 of 22 reviews

Latest reviews (22)

R

Richard

28 Sept 2024 - 29 Sept 2024
reviewed on hcom

3 out of 5 stars

We arrived after 11:00 pm and were given a room right over the entrance. It was very noisy with multiple groups, some including young children, arriving with much yelling and screaming until after 3:00 am. As a Hilton Honors member and hotels.com afficionado, I expected a much quieter and peaceful room.
J

Jas

25 Aug 2024 - 26 Aug 2024
reviewed on hcom

5 out of 5 stars

Excellent service from the staff, our daughters were gifted beautiful teddies and a lovely activity pack upon arrival. We were given a complimentary breakfast as a family. Great breakfast choices. We did leave the hotel to go for dinner but that was because we have fussy food eaters in our group, not because of the food insure. The hotel is very inviting and our girls had a lovely stay. Parking charges were reasonable too and the little express shop is a fantastic touch onsite.
A

Amy

11 Aug 2024 - 12 Aug 2024
reviewed on hcom

5 out of 5 stars

Fantastic stay. Mentioned it was my daughter’s birthday on booking and staff made such a fuss of her. Comfortable, clean and family oriented
S

Sarah

9 Jul 2024 - 10 Jul 2024
reviewed on travelocity

5 out of 5 stars

Hotel was exactly what my family needed. Close to Heathrow Airport and with shuttle service. Restaurant was reasonably priced and food was good. Rooms were clean and beds comfortable. Would definitely stay here again.
S

Sophia

12 Jul 2024 - 13 Jul 2024
reviewed on hcom

4 out of 5 stars

Decent hotel close to the airport for a layover. Good rates and easy transportation. Pretty loud overall and very small rooms for a family trip so better for solo or couples.
K

Katrina

3 Apr 2024 - 4 Apr 2024
reviewed on travelocity

1 out of 5 stars

Hard uncomfortable small bed. Could hear the family next door all night and I don't think they were being overly loud. The shower was very good. Proximity to Heathrow was very good. We left the property more tired than when we arrived. Staff were very pleasent. TV didn't work and had to wait 2 hours for it to be fixed.
A

Andrea

23 Aug 2023 - 26 Aug 2023
reviewed on orbitz

4 out of 5 stars

The hotel is approx. a 5 minute walk to the nearest underground station which is extremely convenient. We stayed here as a family of 4 and felt very welcomed by the staff, we would stay here again.
C

Christine

16 Aug 2023 - 17 Aug 2023
reviewed on hcom

5 out of 5 stars

It was a great overnight stay, needed to be closer to the airport for a flight the next day. The room was available upon check in before 3p. The reception staff was friendly. The room was clean, generous amount of towels needed for family of 4. It was a 10min walk from Hatton Cross station. I inquired about the airport transport and they gave me info but incomplete, they said it was 6.50gbp per person, they did not inform me that the family rate is different which is cheaper at 13.50gbp for 2 adults and 2 kids. I could have availed of it instead of walking with all our luggages and dragging my kids had they given me with complete info.
T

Tiffany

3 Aug 2023 - 5 Aug 2023
reviewed on hcom

5 out of 5 stars

Just one stop away from the airport on the tube- and it is free to travel that far on the tube. We booked the half board option and although our kids are 16 yrs old they only allowed them 10 pounds to eat off the kiddie menu. The management allowed us to use the total of all of us (25 pounds for adult) so the the kids could eat off the real menu.
B

Beata

27 Jul 2023 - 28 Jul 2023
reviewed on orbitz

5 out of 5 stars

Great overall! Kids until 12 years old eat free breakfast!! Great for business travel and large family as well.
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